Coller Capital

Transforming Coller Capital's Customer Experience by migrating to a new, more dynamic website.

Sector: Financial Services

Working with Pentagram, the world’s largest independent design consultancy, SoBold redesigned and rebuilt the Coller Capital website.

Coller Capital wanted to redesign and rebuild their website using a scalable content management system which would enable them to build out supplementary fund sites.

Launch website

The challenge

Coller Capital is one of the world’s leading investors in the secondary market for private assets.

 

Coller Capital approached SoBold as their current site, which was built on Drupal 7, was approaching end-of-life.

 

They wanted to redesign and rebuild their website on a more flexible, scalable content management system (CMS).

 

Finding a new CMS that was suitable, and moving all Coller Capital’s existing content over to that new platform, would be a complex process. They decided to work with us here at SoBold because of our experience and expertise with large-scale migration projects.

The results

52% year on year Increase in total users

23% year on year Increase in organic sessions

25% year on year Increase in average session duration

34% year on year decrease in bounce rate

Working with SoBold since: 2022

What we did

WordPress became the obvious choice of platform for this project, because of its industry-leading scalability and flexibility.

Our team used WordPress to design and develop a new, more dynamic website for Coller Capital. To do this, we worked closely with Coller to understand the flexibility they needed with their website design. This was delivered first with wireframing, followed by the new user interface (UI).

Once the website moved to the development phase, we were able to work across a period of eight weeks to bring the website to life.

New website data metrics

Success snapshot

52
%
Year on Year Increase in Total Users
34
%
Year on Year Decrease in Bounce Rate

Putting users first

User Experience consideration was crucial to the success of this project as the website would be used as a validation tool for Coller Capital’s services.

Before
After
The outcome

The Coller Capital website has made an immediate impact for the marketing team at Coller.

They now have the freedom to easily change and update content on a much more dynamic CMS.

This is in stark contrast to their previous CMS, which prevented them from making the necessary changes, meaning content was often out-of-date and their visitors were not being retained well enough.

Coller Capital now has plans to further expand on this website and make further improvements. Our team will continue to support them with ongoing advisory and optimisation services, rolling out enhancements on a monthly basis.

We enhanced user engagement by incorporating movement into the site's content.
A secure Content Management System

Enhanced Security and stability was a key focus for the Coller Capital team, as their systems deal with large volumes of highly sensitive financial data.

The website was built with restricted access to ​​the CMS, controlled by a two-factor authentication, and the Coller administrators are now able to assign appropriate role-based permissions to different team members.

We implemented a way for users to gain instant insights into potential returns.
Penetration testing

On completion of the build, the site was penetration tested externally and went through stringent internal and external user acceptance testing (UAT).

The site was received positively by Coller Capital’s stakeholders and given approval. The redirects were set ahead of the migration, and the site was successfully migrated and pushed live.

With Coller Capital’s ambitious plans for the future, we’re excited to help the website continue to evolve over time.

Users can easily filter funds by various types and categories on the funds page.
The outcome

The Coller Capital website has made an immediate impact for the marketing team at Coller.

They now have the freedom to easily change and update content on a much more dynamic CMS.

This is in stark contrast to their previous CMS, which prevented them from making the necessary changes, meaning content was often out-of-date and their visitors were not being retained well enough.

Coller Capital now has plans to further expand on this website and make further improvements. Our team will continue to support them with ongoing advisory and optimisation services, rolling out enhancements on a monthly basis.

A secure Content Management System

Enhanced Security and stability was a key focus for the Coller Capital team, as their systems deal with large volumes of highly sensitive financial data.

The website was built with restricted access to ​​the CMS, controlled by a two-factor authentication, and the Coller administrators are now able to assign appropriate role-based permissions to different team members.

Penetration testing

On completion of the build, the site was penetration tested externally and went through stringent internal and external user acceptance testing (UAT).

The site was received positively by Coller Capital’s stakeholders and given approval. The redirects were set ahead of the migration, and the site was successfully migrated and pushed live.

With Coller Capital’s ambitious plans for the future, we’re excited to help the website continue to evolve over time.

What they said