Dedicated hosting in a US data centre

 

US data residency on a managed enterprise infrastructure

Trusted by 100+ clients

We host, manage and run a dedicated hosting environment in a US data centre.  

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Our servers are monitored around the clock, every day of the year, and optimised around your platform, with caching set up at both the server and application level.

  • ISO 27001 and SOC 2 Type 2 certified data centre
  • PCI DSS compliant
  • 99.9% uptime
  • Nightly backups, kept for 30 days
  • US data residency

 

Hosting shaped around US compliance requirements

Every US environment is set up around your security and compliance teams' requirements.

99.9% Uptime

Data location

Your site, database and every backup are stored and processed in a SOC 2 and ISO 27001 certified US data centre.

 

 

 

Locked down at the server

Physical firewalls, intrusion and rootkit detection, nightly OS patching and multi-factor authentication on every admin login.

 

 

 

Built to stay online

Two dedicated servers replicating in real time behind failover firewalls, so a single hardware fault never takes your site down.

 

 

 

Included as standard with all our hosting environments

Every environment comes with dedicated servers, managed security, nightly backups and 24/7 cover for critical incidents, all set out in your hosting agreement.

 

Resilient operationally and by design

Every SoBold US environment runs on a dedicated pair of enterprise SSD hypervisor servers, each with 64 GB of RAM, at least 8 physical cores and mirrored storage.

They sit behind a pair of physical failover firewalls, so if one piece of hardware has a problem, the other keeps your site running.

The servers run a long-term supported, server-grade Linux distribution with full virtualisation, so we can build the stack around your platform.

The servers are housed in a US data centre run by CoreSite, part of American Tower. Your production data and backups stay in the US.

The data centre holds ISO 27001, SOC 1 Type 2, SOC 2 Type 2, NIST 800-53, PCI DSS Level 1 and HIPAA / HITECH certifications, and has on-site engineers and security teams around the clock.

Both the engineers who run the servers and our developers work closely together to ensure there are no gaps across the digital estate.

 

Incident response

Response and resolution targets are covered across both our hosting and website management agreements.

Critical outages receive a response within 15 minutes and a resolution target of under 2 hours, with 24/7 coverage.

For clients on our Cyber Shield SLA, investigating and fixing the root cause in the application itself is handled by our development team, covered within our clients’ website management agreements.

 

Data protection

As standard, full backups of every site are taken nightly and kept for 30 days.

Backups are held locally in the US data centre, with a second copy on Amazon S3 in the US for supplier and location diversity. The two hypervisors also replicate to each other and back each other up.

The server operating system and packages are patched automatically every night.

Admin access uses named accounts with multi-factor authentication and is reviewed quarterly, and server, login and firewall logs are kept for 12 months.

 

Disaster recovery and failover with 99.9% uptime

Both servers hold a live copy of your site, so if one fails the other carries on and visitors don’t notice.

The data centre itself runs on two utility feeds from separate substations, N+1 generators with 24 hours of fuel on site, and redundant cooling.

For clients requiring geographic redundancy, we can replicate the primary platform to a disaster-recovery node at a second US data centre.

 

Global delivery

The data centre is well placed for audiences across the US, with fast routes into Europe too. If your visitors are spread further than that, we put a CDN in front of the servers to speed up delivery worldwide and absorb sudden spikes in traffic.

 

Testimonials

52% Year on year increase in total users
View case study

SoBold have been great to work with – efficient, flexible, and always accommodating, especially when we’ve needed to shift timelines. They take time to understand the bigger picture and often suggest better solutions than what we initially had in mind. Overall, they’re a reliable partner for our website needs, a friendly and approachable team.

Seema Mistry Senior Digital Marketing Manager

Dedicated US Hosting FAQs

Will Newland - SoBold founder

Get in touch with Will for more answers.

The hosting is fully managed, with nightly server patching, firewalls, intrusion detection and 24/7 monitoring.

Paired with our Cyber Shield SLA, we can proactively monitor the application’s security too, patching high and critical vulnerabilities.

Yes. Everything we host, including your site, its database and all backups, is stored in the US.

Yes, whether you’re on a managed platform, a cloud provider or your own servers.

We’ve moved single sites and large groups of sites, and we plan every migration around keeping downtime and SEO risk as close to zero as we can.

We’ll talk you through the process and timings before anything moves.

Our US data centre holds SOC 2 Type 2, ISO 27001, PCI DSS and HIPAA certifications.

We benchmark against 99.9% uptime.

Work with our team to build and scale your bespoke requirements.

Once you submit the form one of our team will contact you to set up a meeting to clarify your requirements and build a quote.

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