Summary 

Despite being the most popular content management system in the world, many large businesses and organisations in strictly regulated industries are still asking, “Is WordPress secure enough for us?”

This article will give you a detailed explanation of how WordPress can provide enterprise-grade security, to help you make your own decision about whether it’s secure enough for your own business. We’ll also share some helpful tips to enhance the platform’s security and reduce its risks even further.

As technology has become more pervasive in our daily lives, cyber security concerns have intensified, especially in the workplace. Each year, we read about more high-profile cases of global brands becoming victims of malicious cyber attacks, most often with sensitive data being the real target.

As a business, you should be increasingly careful and vigilant about the technology solutions you deploy today. This is even more important for large businesses and organisations in industries with strict regulations, where the consequences of security issues can be catastrophic.

When you’re choosing a content management system (CMS) to build critical digital assets like your website, security must therefore be a top priority. 

Despite being the most popular CMSs in the world today – powering almost 45% of the world’s websites – WordPress is still seen by some as the platform for smaller organisations. You’d think its popularity alone would be sufficient evidence that WordPress is secure, especially as a large fraction of that user base includes enterprises across both the public and private sectors. However, when it comes to WordPress security, there are still some question marks.

So, is WordPress secure? 

Yes, absolutely. 

But there are certain factors and potential pitfalls you should be aware of if you’re considering WordPress as your CMS of choice. 

Understanding Security in a CMS 

As business challenges with cyber security and data protection continue to grow, selecting a platform that offers robust security is crucial. But how does that work, exactly?

Ultimately, a CMS like WordPress is just a piece of software, and all software can be vulnerable to security issues in a variety of ways.  

The most obvious of these is a cyber security attack, either by hackers, a virus, or malicious software (malware). Any CMS used in a business environment needs to be built to withstand these attacks on a daily basis, and WordPress is definitely capable of doing so.

Another significant risk is when software has accidental weaknesses, issues, or vulnerabilities – known as bugs – built into its code. Bugs are common in software, and they can manifest as anything from a box appearing in the wrong place on your website to a platform vulnerability that leaks mission-critical data to cyber criminals.

Bugs aren’t difficult to fix, and we’ll explain later in this article why WordPress users can be confident that these kinds of risks are minimal with the platform.

However, when it comes to a CMS’s security, it’s important to understand the following point: 

The biggest security risks, and the greatest opportunities for cyber criminals, are unsafe user behaviour, lack of best practices, insufficient maintenance, and poorly built sites. Not the platform itself.

Your behaviour, and the behaviour of your end-users, is an area that can be exploited or cause problems if you don’t prioritise security. That’s why it’s necessary to take a proactive, rather than reactive, approach to protecting your data. The rest of this article will help you do that, and remove any concerns you still have about WordPress security. 

Is WordPress Secure? 

The misconception that WordPress isn’t secure enough for large businesses still lingers, but why? Well, the main reason is because the platform is free-to-use, and so it was initially most popular among B2C blogs and smaller independent businesses. 

Today, however, this couldn’t be further from the truth. Industry-leading enterprises such as private equity advisory firm Rede Partners LLP, global investment firm Coller Capital, and global research and advisory leader Forrester use WordPress for their CMS, just to name a few. This goes a long way to proving the apprehension towards WordPress security is unnecessary. 

So, let’s explore the WordPress platform in more detail to understand why these global enterprises have full confidence in the security of their data, as well as the data of their clients and partners. 

WordPress is already a secure, stable platform out-of-the-box.. You can rest assured its core code is highly secure, because it’s overseen by a team of security experts who thoroughly test and quality-check it on a continual basis. They regularly release updates and reinforce any potential weaknesses before they’re exploited to protect you against any new-found threats. 

A team of security analysts study the ever-changing cyber security landscape and respond to it with speed and precision.

While WordPress may be seen by some as a CMS for small businesses, the speed at which security updates are implemented is arguably the best in the world when compared to other platforms.

WordPress is also open-source software, which means all the code it’s built on is available to the public. Anyone from outside the WordPress team can view it, download it, and make adjustments to it. Users often suggest their own changes and updates to the code by submitting them to the WordPress moderator team for approval. If improvements are made to the WordPress code, these updates will be released to the global user base.

These people are part of a global community of dedicated, passionate users who work hard to ensure the platform is always developing into the best version of itself possible. Anything WordPress’s own team misses, the developer community will catch. This means users are often fixing bugs and shutting down potential opportunities for cyber criminals, keeping the platform safe for everyone else. 

WordPress Security Vulnerabilities

While WordPress does have the support of some of the brightest developers in the world, who keep it as secure as possible, they can’t take care of everything for you. As mentioned earlier, your biggest security risks will probably lie within your own business, regardless of what CMS you’re using.

Additional security vulnerabilities can arise in certain scenarios, often caused by ignoring best practices or failing to take responsibility for simple maintenance of the platform.

Web Hosting 

Your hosting environment is an important factor that can influence how secure and protected your data will be. Your WordPress websites will be hosted in a server that stores your files and data in a data centre. 

WordPress, like any platform, should be hosted in a secure environment, with an experienced provider who prioritises security as part of their services. This should include putting proactive security measures in place for scenarios like unplanned down-time or even natural disasters.

Secure hosting should also involve automated monitoring for malicious activity and vulnerabilities in your servers and software, as well as incident response.

Before choosing your hosting service, be sure to carry out some due diligence and look into the security best practices of your host. In many cases, it’s wise to work with an agency partner who will help you with this, but more on that later.

Plugins 

While the WordPress community is one of the platform’s greatest strengths, interacting with unsafe additions to the software can also be its downfall for some businesses. It’s important to be cautious of the constant stream of new features, updates, and plugins being made available, because some of them could create issues for you.

To avoid these problems, you shouldn’t download plugins unless they come from recognised, credible sources. Furthermore, you should always ensure all your plugins are correctly tested, maintained, and updated.

We appreciate this may sound complicated. For that reason, you should entrust this responsibility to a partner. When using WordPress to build and manage websites, a good agency should help you ensure everything is secure and up-to-date.

Software Updates

When you’re running a website or application on WordPress, you’ll regularly receive software updates from the platform. Any time an update comes through, it’s because certain bugs have been fixed or some improvements have been made.

It’s crucial that you keep up with WordPress updates because they’re there to keep your site secure. By leaving your site running on outdated versions, you’re at risk of a known issue being exploited by cyber attacks. Again, this should be taken care of by your agency partner so you don’t need to worry about keeping your web platform up-to-date.

Tips to Strengthen WordPress Security 

If you still have doubts, there are some simple steps you can take to further strengthen the security of the WordPress CMS. Some of these more general tips can also be applied to most website platforms and other software software products in general as well.

Use a managed hosting service that offers enterprise-grade security. 

You wouldn’t rent an office in a building that leaves its doors unlocked at night. Why would you place your sensitive data in a data centre that isn’t fully secure?

Some things you should consider non-negotiable for a web hosting provider to offer include: 

• 24/7 support
• Back-up and disaster recovery
• Fully-managed service
• Automated monitoring and alerts
• 99.99% up-time
• 100% pass-rate for data centre audits.

Put back-up and disaster recovery services in place to ensure you’re protected from all potential risks.

To build on the above point, ensure your hosting service has measures in place for back-up and disaster recovery. This fail-safe measure will give you a way to save and recover all your data in the event of any losses. 

Do not use, or allow your agency to use, any plugins from unrecognised sources. 

As mentioned earlier, only use plugins from sources you trust. You should also keep all plugins and additions to the platform up-to-date, and make sure they’re rigorously tested – or, rather, make sure you can rely on your agency partner to do this for you behind the scenes.

Use plugins alongside security-specific enhancements.

You can further bolster the security of the WordPress platform by leveraging security-specific plugins such as WordFence, Sucuri, and Defender Pro. These can inform you of potential vulnerabilities or incidents so you can respond quickly before they have an impact on your business.

Don’t use tools that enable direct access to your site database from within the dashboard. 

Some digital tools or extensions give direct access to your site’s database or files from within the dashboard, to make managing your website easier. This is something to avoid, because they’re often a major security risk.

Enable SSL 

Enabling SSL (Secure Sockets Layer) introduces a protocol which encrypts the transfer of data between your website and your users’ browsers. This makes it more difficult for cyber criminals to steal information and data online.

Encourage your users to follow security best practices.

You can put all the security measures and data protection possible in place, but they could all be for nothing if a weak password or bad behaviour compromises your website.  

Some  security best practices every business can easily implement include making strong passwords compulsory among all users and introducing additional measures like two-factor authentication.

Rely on an Expert to Minimise Your Security Risks

As touched on throughout this article, another factor which will determine how secure your WordPress platform is will be which agency you decide to work with.

While deciding whether to invest in WordPress is a big decision, don’t underestimate the importance of finding the right agency partner to support you with your CMS, especially when it comes to WordPress security.

Ultimately, you should understand that:

• WordPress by itself, out-of-the-box, is secure enough for most businesses to use. 
• WordPress in the hands of an inexperienced or negligent agency will create significant security risks. 
• WordPress is the hands of a dedicated, specialist partner is a platform you can trust and rely on without any concerns.

Your data will be fully protected if you work with an agency who takes security seriously and prioritises it at the core of every development task they deliver for you.

That means they should be capable of handling secure architecture, testing, monitoring, updates, and ongoing support for you as part of your service. You should always take the time and care to find a specialist agency partner who has a proven track record of building robust, reliable sites, to ensure you’re minimising your risk.

WordPress is a Suitable Platform for the Enterprise 

Cyber security and data protection are critical for businesses of all sizes, across all industries. But it can’t be denied that large businesses often face more severe consequences by falling victim to a cyber attack or data breach. 

Choosing a platform that you have total confidence in is a necessary factor in the process of evaluating your options for a CMS.  

When you have your own role and responsibilities to focus on, the last thing you want is to be constantly worrying about the security of your site. Following the advice and best practices listed in this article will provide you with a highly resilient WordPress platform with enterprise-grade security. That will allow you to spend more of your time creating an outstanding website that differentiates you from your competitors and drives business growth. 

If you need more help understanding and evaluating platforms to deliver a web design and development project, read our comprehensive guide to selecting the right solution here.

SoBold announce their Cyber Essentials certification for the third consecutive year which demononstrates their commitment to delivering secure technical solutions to their new and existing clients. 
Cyber Essentials is scheme which helps guard your organisation against a range of common cyber threats. SoBold’s resilience across a range of internet facing devices was tested and approved, ensuring there were not any major critical vulnerabilities discovered

SoBold Technical Director, Sam Phillips said:

With an ever growing cyber threat, Cyber Essentials certification is becoming more and more important to maintain. Protecting both our clients data and websites is of the upmost importance and successfully passing the more thorough Cyber Essentials guidelines new for 2022 shows our commitment to this.

SoBold are delighted to announce that we have obtained a sponsor licence in order to sponsor international skilled workers to come and work at SoBold.

SoBold have always put heavy emphasis on hiring the best global talent for our needs, and we have strengthened our ability to do this by obtaining a Skilled Worker Sponsorship Licence. 

With all sponsorship licences that the Home Offices grants they need to be reassured that the sponsors can live up to the “significant trust” that the department places in them. The Home Office further made checks that SoBold is a “honest, dependable and reliable” workplace, and capable of meeting the responsibilities that it expects from sponsors.

Since being granted our Skiller Worker Licence, we have been fortunate enough to put it to use to hire two new team members. 

Anna de Moraes, joined SoBold, from Portuguese company, SpringParrot. Anna had been able to work remotely, and was living and working from the UK, when she got in touch with SoBold. Anna, who is natively from Brazil, said of the process: 

“​The steps were pretty clear and the whole process was quite simple. I’ve had friends waiting years for their visas to be approved while we were able to complete everything in a short period of time! I was already excited to start and, in a blink of an eye, I was finally part of the SoBold team!”

More recently, SoBold hired Santosh Gajera as a Back End WordPress Developer. Santosh has relocated from India in order to provide his services to SoBold. When asked about the process behind him getting his Skilled Worker VISA granted, Santosh said:

“To keep my IT career moving forward, I needed sponsorship from an organisation that sponsored my visa. SoBold has been an invaluable help in obtaining my Tier-2 (Skilled worker) visa. I am very thankful to their hard work and professionalism. My documents were handled very scrupulously by them, and they provided full support throughout the whole application process . I got my visa approved in two days, which is amazing, and they handled everything for me.”

SoBold worked with all-in-one digital platform, Nation Better in order to achieve our sponsorship licence and the process was streamlined, affordable and transparent.

SoBold already have a diverse talent pool, with staff from all over Europe, and with the help of Nation Better, we have been able to improve the way in which we hire international talent and open up opportunities further afield. We look forward to continue growing our team with exceptional overseas talent and have access to a wider talent pool.

SoBold Managing Director, Will Newland said:

We are absolutely delighted to welcome both Anna and Santosh to the SoBold team. Without our Sponsorship Licence we would be missing out on a large pool of talent that is the future of our business. We very much look forward to continuing to use our Sponsorship Licence to our advantage and giving skilled employees the opportunity to come and work here at SoBold.

For more information on what current vacancies we have, please visit our website careers page.

As part of our web design series, we recently explained the process we follow when designing the UX of a website. If you’ve not read that already, it will be useful to go and have a look first before reading this article.

A study by Forrester Research has found that a well-designed UI has the potential to increase your website’s conversion rates by up to a 200% while UX design could raise conversion rates by a staggering 400%. 

Whether you’re working with a web design and development agency or an independent designer, this process is equally important. Nailing the UI design process is a crucial step towards producing a website that will maximise engagement with your target audience and help you achieve your business goals. 

So, let’s take a detailed look at how to run a successful UI design process.

User Interface (UI) Design at a Glance

The UI design process is the creation of the visual design elements of your website. Think about UI as the way in which you convey your brand’s visual identity and bring your UX to life. The UI is there to facilitate the UX.

How Does the UI Design Process Work? 

As mentioned in our related article, UI design is typically the fourth phase of the end-to-end process of web design.

Earlier in the process, we recommend conducting a visual exploration exercise, using mood boards to gain a clear understanding of how your brand will be conveyed and how your website will look and feel.

That visual exploration phase of the project is a pre-cursor to your UI design, as it creates the visual identity of the website, including use of colour, font, blank space, buttons, and more. Some agencies do this as part of the UI phase, but here at SoBold we like to keep it as its own stand-alone phase. You can learn all about the visual exploration phase and how it works here. 

After you’ve been through the UX design process, you’ll have approved a set of wireframes, which give you a blueprint of your website’s structure and flow before anything is built properly.

Once you’ve approved those wireframes, then the visual design created with the mood boards will be applied to bring them to life. This is essentially how you create your UI.

Your agency will typically begin with the design of your website’s homepage. Like each phase previously, you can expect this UI design process to be collaborative. Be prepared to have all the stakeholders available to provide feedback to your agency, and work with them to perfect the design when it’s combined with the wireframes.

Once the homepage is approved, your design will then be applied across all the pages of your site. Again, this is an iterative, collaborative process based on feedback and revisions.

Responsive Design Testing 

On completion of the desktop designs, your agency partner will work on designing the site across multiple break-points. To ensure your site is responsive across all the most popular devices, the following break-points should be tested as a minimum:

• 1,920px – This covers most external computer monitor sizes
• 1,366px – This covers most laptop screen sizes
• 992px – This covers most Notebook and iPad devices
• 768px – This covers most other tablet devices
• 375px – This covers most smartphones.

You’ll then reach the exciting part, where your website is fully designed for you to view, test, and play around with. Once you’re happy with the design across the different break-points, your agency partner will be ready to prepare the design for a development handover. 

What Does Effective UI Design Involve? 

Good UI design is something that should feel seamless and almost invisible to your visitors when they land on your website. The aesthetics and visual style should be simple and engaging, while not distracting from the UX. 

These days, you only have a matter of seconds to make a positive impression that can retain your visitors’ attention, so it’s crucial you don’t over-complicate things. But what differentiates good UI from bad UI in practical terms? 

Like with UX design, there are some best practices you can follow to ensure your website has an effective, attractive UI. 

Follow these guidelines to create a UI that delivers the desired experience for your visitors and supports your website’s strategic objectives: 

• Keep your design simple and your content succinct
• Prioritise the preferences and best interests of your target audience
• Make your design elements as clear as possible 
• Maintain consistency
• Ensure your brand, and your company’s identity, have been accurately represented through the design
• Use power of visual imagery to capture and retain your visitors’ attention 
• Make your call-to-action as strong and compelling as possible
• Don’t create anything that interferes with the goals of your UX.

Check out our related article for seven helpful tips to ensure your website is designed with great usability here for additional guidance. 

The Importance of Accessibility 

Accessibility is the practice of making technology as easy to use as possible, and fully accessible to everyone. While web accessibility is largely intended to help people with disabilities gain better usage of technology, it’s also much broader than that. 

There are people who have difficulty using certain types of, or aspects of, technology who don’t have a disability. For instance, someone with deteriorating eyesight may find it difficult to read small text on a smartphone screen.

It’s also important to ensure your website is as easy to use as possible for the average person as well, because you should always strive to deliver the best possible UX for all your visitors. Accessibility is a key driver of this.

The Web Content Accessibility Guidelines (WCAG), which are used to define what constitutes good accessibility, lists four key principles of web accessibility that should be followed by all websites. 

This means your website must be:

1. Perceivable
2. Operable
3. Understandable
4. Robust.

Web accessibility is an important topic, so we’ll talk more about that in a separate article. For now, it’s worth noting that any web design and development agency you work with should consider accessibility a top priority when designing the UI of your website. If they don’t, you should challenge them and ask why not.

Here at SoBold, this is built-in to all our design processes. We believe that all technology should be inclusive and equally available to everyone, regardless of their physical ability, location, personal background, or any other factors. 

Some design best practices that we’d recommend you always follow to ensure your website is fully accessible, from a UI design perspective, include: 

• Use contrast and blank space to make your content easy to perceive
• Use bold colours 
• Use font sizes no smaller than 14px for desktop and 13px for mobile across the whole site (although, this does depend on the font you use)
• Use headings and structure correctly to organise content clearly on each page
• Make all your content easy to both see and hear
• Write all your copy in plain, simple language
• Avoid any flashing or blinking imagery or video content 
• Write simple, clear, and helpful error messages.

Preparing Your Website for Development 

As you can see, UI design is mainly a case of applying the visual design that was created with the mood boards to your UX wireframes with the agreed flow. Good UI is no more than a clean, simple design that accurately represents your brand identity. While it sounds straightforward, it’s important to remember this is just one phase in the holistic, end-to-end process of web design. 

To conclude the design process after the UI is complete, your agency will prepare your site’s designs for development. To learn how this process works, understand what to expect, and ensure your own web development process runs smoothly, read our next article in the series here.

The type of hosting environment you select will have a strong influence on the success of your website. It’s important for you to find a secure, scalable web hosting service that you have 100% trust in to deliver high-performance at all times.

To simplify the options available to you, this article will break down the various types of web hosting services, and explore the non-negotiables we believe you should be considering in your criteria when making your decision. 

The Fundamentals of Enterprise-Grade Hosting 

Some of the most important things to look for with your hosting environment include: 

Security – Cyber security is obviously an essential priority, and this should be top of your list of criteria in the current climate.

Performance – Your hosting environment should be set up in a way that makes your site capable of handling large surges of traffic.

Scalability – As your business grows, it’s likely that your site’s audience will grow. You need a hosting provider with the capacity to scale your services seamlessly to meet your needs, both now and in future. 

Resilience – It’s important to ensure your hosting infrastructure is robust, and that it can gauruntee you certain performance levels and up-time.

Support – If anything does go wrong, you need to be assured that you have a quick, efficient support service in place to get your site back up and running as soon as possible.

Sustainability – With sustainability a growing priority on the corporate agenda, the carbon footprint of your data centre may be another important factor in your decision.

Option 1 – Shared Hosting Services 

Shared hosting services can provide you with a basic secure server for your website. However, as the name suggests, these servers will be shared with a large number of other businesses. You won’t have any dedicated server of your own with shared hosting. 

This approach does have some advantages, particularly in the area of cost. These shared hosting environments can cost as little as £1,000 per year.  However, the down-sides to this often outweigh that cost benefit. 

In many cases, the low cost of shared hosting services can often be reflected in the performance levels. This is because, with such a high volume of websites hosted on the servers, your performance has no protection if other sites are experiencing high volumes of traffic. 

It’s also likely that you’ll only have access to limited support services when any issues arise. Many of the shared hosting options will have a ticketing system for support, where you’ll be at the mercy of the number of requests ahead of you in the queue. This could result in your website being ‘down’ during times where it’s business-critical.

Option 2 – Private Servers with Shared Hosting Providers 

Most shared hosting providers will offer the option of having your own private server for an extra cost. This is often referred to as a VPS, which stands for virtual private server. 

Rather than sharing a server with thousands of other businesses, you’ll only be sharing with a few others. While this is significantly better than the regular shared hosting options, you can still end up facing similar problems with performance and scalability.

This is another cost-effective approach, though, with some improvements over standard shared hosting. If you rely on an agency to set this up for you, they’ll likely put their smaller clients on a shared VPS and give their larger clients their own dedicated servers to minimise any potential problems.

Option 3 – Enterprise-Grade Private Web Hosting

Often the most reliable and trusted approach to take is to have your own dedicated server, which comes with a wide range of additional benefits. 

With this option, your website is placed on its own private server in the cloud, managed by a dedicated team of specialists who offer personalised, hands-on support and ongoing optimisation.

Security

Enterprise-grade security should be a core part of the hosting service you choose, regardless of whether it’s private or shared. However, you’ll be guaranteed far greater security, with drastically reduced risk, when you work with a private hosting service.

For instance, a hosting provider should offer robust protection for your site, including: 

• Configured firewall options, IP access lists, and anti-phishing attack technologies 
• Full responsibility for rapidly patching OSes and libraries 
• Long-term-supported Linux distributions for maximum security. 

Of course, compliance and certifications are another crucial aspect of cyber security these days. While some shared hosting providers may have the basic levels of compliance in place, most private hosting services will boast: 

• Compliance with ISO 27001/PCI-DSS/TIA-942 
• A 100% pass-rate for any data centre audits 
• 24/7 data centre staffing with experienced engineers and specialist security teams 
• Document review services for your external audits 
• Bespoke consultancy available if you have any major certification requirements. 

Performance 

When taking this approach, you’ll receive your own bespoke service and will be provided with a hosting environment tailored to your specific requirements. 

This will optimise everything included in your hosting package, from your preferred caching, loading speeds, performance requirements, up-time, and more.

You’ll also be able to set up a content delivery network (CDN) to make your website faster and more readily available to all visitors around the world. 

Scalability 

Private hosting gives you the capacity and flexibility to scale seamlessly anytime your website’s traffic increases, or if you have peak times for traffic.

This is an intelligent way to future-proof your investment, with the confidence that your website’s performance will be consistently excellent as the size of your audience increases and your site expands. This also applies to situations in which you need to scale unexpectedly due to short-term increases in demand, ensuring business continuity is always maintained on your site. 

Resilience 

Private hosting providers have guarantees for their resilience, and for your site’s up-time, covering all possible bases. This even counts for unusual scenarios like floods or fires.

It’s wise to look for a provider who offers back-up and disaster recovery services for the maximum resilience. 

Back-Ups: Managed back-up services provide you with a tailored regiment, alongside rigorous testing, for guaranteed restorability. 

Multi-level back-ups are taken for you, both locally and remotely, to minimise risk. You’ll also be able to choose from a range of replication technology options for your load-balancing and various fail-over scenarios. 

Disaster Recovery: Private hosting providers will also use disaster recovery measures, such as geographically-distributed platforms and back-up data centres, providing you with full assurance that your performance and up-time are always maintained.

Your primary hosting platform will be replicated to a disaster-recovery platform, which means that if the primary data centre is ever out of action for a prolonged period of time you can fail-over to the back-up systems. 

While the more basic hosting services can take days to recover in similar situations, which could result in losses of business and even reputational damage, disaster recovery can often be done in a matter of minutes with a private hosting environment.

Support and Optimisation

Trust and confidence in your provider’s ability to deliver on your requirements are a vital part of your hosting service. 

It’s highly beneficial to take an approach that gives you – or your agency partner – a close working relationship with your hosting provider. Availability and accountability are much greater with a private hosting service than with a shared approach. 

A close working relationship provides other advantages as well. For instance, anytime you want to make upgrades to your hosting environment, they can analyse your traffic and identify the best time and date to do that with minimal disruption. 

This is all part of collaborating with your agency and hosting provider, so they understand your unique business and tailor your hosting services. This is all done based on the conventions of your target audience and your specific requirements to deliver the best possible service. 

In terms of support, private hosting providers will have powerful automation tools to proactively, continuously monitor your environment. That allows them to resolve the majority of issues before they’re able to have an impact on your site. 

This can also involve 24/7 custom alerting systems, as well as a fully customisable monitoring portal, and multi-channel systems to alert engineers rapidly in the event of any problems. 

In terms of your overall service with an enterprise-grade private hosting provider, you should also expect to gain: 

• A fully-managed service provided by a team with decades of experience 
• Round-the-clock, hands-on assistance, 365 days per year 
• Deep technical understanding and expertise 
• Proactive support from dedicated engineering teams and account managers 
• High-level consultancy, including advice on new projects and technologies. 

Sustainability 

If your business has sustainability as a priority or core cultural value, then this is another reason to opt for a private hosting service. While it’s not impossible to find shared hosting services with carbon-neutral data centres, it’s much less common. 

Sustainability is also a key focus for us here at SoBold as an agency. As a result, we’ve worked hard to ensure we have an environmentally-conscious, carbon-neutral service offering.

The Verdict?

Having a fully dedicated, bespoke private server is usually the preferred choice of web hosting services. This is due to the unmatched levels of security, scalability, and performance that come with private hosting providers. 

Of course, it’s important to note that this does also come with a higher cost than other options. However, the benefits and trust gained through their strengths in these key areas ensure strong ROI. 

Not only do their flexibility and optimisation provide you with a high-performance website set up for success, but enterprise-grade security and resilience will also minimise your risk and save you significant costs in the long-term.