Summary
In the first few months of 2023, generative AI has burst on to the scene and begun to change our relationship with technology forever. Already, there’s plenty of evidence to suggest that people in a wide range of jobs will have to adapt quickly or risk being replaced. In this article, we explore the impact AI is having on the web design and development industry, as well as how businesses, and people, should approach working with this innovative technology.
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AI tools are nothing new. We’ve all been using them for years, from chatbots to predictive text to voice-controlled assistants like Siri and Alexa. But the recent mainstream adoption of AI tools such as Chat GPT, and the rapid advancement of the technology itself, has caused huge disruption across a number of industries.
Many assumed that people like marketers, software developers, and UX and UI designers would be some of the last ones at risk of having their jobs taken by AI, due to their need for creative skill and use of human emotion. Ironically, these roles have been some of the first to come “under threat” over the past few months.
AI’s speed and efficiency is already forcing us to ask questions about the future of the web design and development industry. With that in mind, one question in particular has dominated discussion online so far this year:
Are our jobs in danger of being taken by AI?
By now, you’re almost certainly aware that AI offers incredible value by accelerating workflows and augmenting skills. Some of the most beneficial use cases lie in:
- Brainstorming and ideation
- Assistance in research and information-gathering
- Writing copy
- Writing code
- Image and video creation
- Data analysis
- Automating manual processes.
AI can also devise entire business and marketing strategies, solve complex problems, and even create its own AI-powered applications from scratch. Perhaps most importantly, it can do all these tasks in a matter of seconds, when most of them would take a human several hours, days or even months.
The Latest News and Tools (at the Time of Writing)
Over the past few months, there are more and more AI-powered tools being released on an almost daily basis.
The number of AI tools that have been released recently is staggering, and the capabilities of some of them is truly mind-blowing. Just last month, in March 2023:
- GPT-4 was released as an upgrade to Chat GPT. GPT-4 can understand images, process 25,000 words in one go, earn a top 10% score on complex exams, and even demonstrate some advanced reasoning capabilities.
- Adobe released Firefly, which is a programme with a range of new generative AI features. It can create outstanding new content using simple language, with almost-unlimited creative options like turning 3D compositions into photorealistic images and automating advanced video editing processes.
- GitHub launched CoPilotX, which can supposedly boost coding speed by up to 55%. CoPilotX has similar features to Chat GPT, but will be used by software engineers and developers to boost productivity and time-to-market.
- And, just last week, Stability AI released its Stable Diffusion XL model, offering photorealism through an intricate editing interface. It’s reportedly built with around 2.3 billion parameters.
It’s both exciting and terrifying to think these highly intelligent tools are just the tip of the AI iceberg. When you consider how common it’s now become to use AI to develop even more advanced AI, it seems that the rate of evolution will only continue to increase exponentially from here.
How is AI Transforming Design and Development?
While these AI tools are extremely impressive, it’s not as straightforward as simply plugging them in and sitting back while they literally do your work for you. It’s possible we may get there one day, but right now we believe we’re a long way off.
These tools are highly sophisticated and intuitive, and their adoption is probably going to change the way we all work forever. However, this should be seen as technology that will augment and enhance people’s ability to do their jobs, or create new jobs entirely, rather than “steal” them away from us.
The current use cases for AI are mostly just ways for you to do your work, much faster and more effectively. This could either be done by automating processes to save time, or by supplementing your existing skill-set with new capabilities with the help of AI. For example, if you wanted to convert your code from one language into multiple languages, you would be able to do this with the help of Chat GPT.
When it comes to user experience (UX) design, one crucial thing AI will always be missing is human empathy, emotion, and understanding. A company looking to create a high-performance website that supports their strategic business goals and engages their target audience will fail if they don’t take into account human understanding and collaboration between them and their web development agency.
Outlining the What and the How is important, but the Why is arguably what drives great UX and UI.
“Design is not just a visual experience, it’s an emotional one. It should make people feel something.”
Nathan Shedroff, Author and Professor of Design Strategy
UX design is a nuanced, collaborative process, focusing on the specific requirements of the business and the specific needs of the target audience. You can save a lot of time using AI to produce a high volume of early conceptual designs or accelerate your copywriting process. But without the human element, none of these things will be authentic or anywhere near the required standard.
Potential Concerns and Risks with AI
Of course, we’ve not even mentioned the rising concerns and risks associated with AI yet. Just last month, over 1,000 technology leaders and influencers signed a petition to halt the development of generative AI until more governance can be introduced to ensure its safety.
There are still some serious grey areas regarding the use of this technology in business as well, from regulations and legal implications to the copyright of creative work like logos and images. These are providing opportunities for a wide range of new forms of cyber crime, phishing, and “deep-fake” imitations which could spiral out of control if left unchecked.
There are also plenty of moral issues surrounding AI that we must consider. For example, what implications will there be for our society if global businesses do begin replacing humans with AI on a large scale?
A key concern is that Generative AI is also having a significant impact on the environment, which is a conversation most people seem to be avoiding for the time being. With the global fight to reduce carbon emissions intensifying, and more businesses placing sustainability at the core of their values, there needs to be some action taken to balance those priorities with the efficiency and speed enabled by AI.
The SoBold Perspective
From our perspective, as a leading design and development agency, we believe that people will always want and need to work with other people. Personable relationships, real-life experience, and critical thinking are all essential parts of our work. In many cases, that’s also what many of our clients value most about our services.
Granted, we’re always looking for innovative new ways to push the boundaries, and AI is an incredible tool that will help us do that. But it won’t replace crucial human characteristics like empathy, emotion, and subjective opinions.
It will, however, help us spend less time on low-value tasks, and more time to focus on building stronger relationships and gaining a deeper understanding of our clients’ needs. That will only result in improving the work we deliver, which is something we’re always striving to achieve.
The Verdict on AI (for Now)
This year will probably be looked back on as a turning point in history when AI was introduced to the world. But this technology won’t replace too many jobs just yet. Instead, it will enhance our ability to work smarter, faster, and more efficiently.
For now, the only people at risk of losing their jobs to AI are those who fail – or refuse – to adapt to this new way of working and embrace the change. Similarly, if you’re using AI because you’re being lazy or complacent, that will also cause problems. You should never use work produced by a generative AI tool without checking its quality and accuracy, and you’ll always need to add a human touch before considering it finished.
On the other hand, if you’re forward-thinking and agile, embracing AI will make you exponentially better at your job. Here at SoBold, we’re personally most excited by how AI has the potential to help us vastly improve the service we deliver for our clients.
Of course, this technology is evolving so fast that it’s difficult to predict where we’ll stand a year from now. We’ll be discussing this, and lots of other important trends, in our new monthly newsletter.
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- What’s the purpose of your project?
- What objectives do you want to achieve?
- What exactly are you looking to build?
- How much budget do you have to spend?
- What existing technology do you need to integrate with?
- What features and functionality do you need?
- What skills and expertise do you have in-house?
- Stick with your existing platform and update or build on to it
- Buy a custom, purpose-built, ‘out the box’ platform or piece of software
- Work with an agency to adopt a new platform and/or build something bespoke.
- Bespoke development
- Customisable design, features, and functionality
- Migration from legacy systems to a new platform
- Seamless scalability
- A secure infrastructure
- Performance in peak traffic volumes
- Integration with back-end systems like Salesforce, HubSpot, PowerBi, and more
- Ease-of-use in both the front and back-end
- Quick and easy editing capabilities
- Multi-site development for multiple languages across different countries
- Responsive or ‘headless’ design for web and mobile, enabling omni-channel customer experience.
- Read our comparison between Sitecore and WordPress here.
- Read our comparison between Drupal and WordPress here.
Digital Business
31 October, 2022
Understanding and Evaluating Enterprise Options for Bespoke Web Development
Evaluating and selecting the best option for a bespoke web development project is an important decision, with a lot riding on it. But with so many technology providers, platforms, and agency partners out there today, that decision can be overwhelming.
In this article, we’ll guide you through this evaluation process, explore the options available, and help you choose the right technology platform for your own web development project.
We all know that a large business or enterprise relies on technology to function. With dozens of sites across different countries, hundreds of employees, and thousands of customers, technology is the heartbeat of your organisation.
You need sophisticated technology to facilitate mission-critical digital assets like your website, mobile applications, staff portals, communications channels, and various other systems. Many businesses also leverage technology to facilitate processes or capabilities that are entirely unique to the organisation, like internal training platforms or bespoke tools for certain departments.
With that in mind, it’s important to find a platform that can meet your specific requirements and enable you to accomplish your strategic objectives.
Modern enterprise systems need to be dynamic, scalable, and intuitive, and achieving that involves some complexity behind the scenes. For that reason, it’s often necessary to take the route of a bespoke development project to ensure your business gains exactly what it needs in terms of both functionality and capability.
A content management system (CMS) is the most common technology platform for businesses to deliver these projects, with almost two thirds (63%) of all sites on the Internet powered by a CMS today. This is a type of software used to build websites and similar systems, allowing you to easily create, edit, and publish digital content across a range of online channels and devices. But determining the best CMS, let alone choosing the right one for your own bespoke development project, can be a daunting challenge.
So, let’s explore the situations in which it’s wise to adopt a CMS to deliver a development project. We’ll then walk you through the next steps, giving you the confidence to make the best decisions for your business along the way.
Enterprise Challenges with Technology
There are plenty of situations in which a marketing team might be struggling to identify the right technology platform for a project like this.
Perhaps you need to find a way to deliver something very niche, like building a new website or internal system from scratch. Maybe your project requires you to build a website on a new platform, and that platform needs to integrate with your internal systems like Salesforce, HubSpot, PowerBi, and other back-end applications.
Or, you may be trying to solve a challenge, like finding a suitable way to replace your current legacy systems. If, for example, your current website is built on a CMS like Drupal, and it’s no longer capable of meeting your requirements, you’ll need to find a new platform and migrate everything over.
A CMS is an ideal solution in each of these scenarios, and many others. Of course, with such a vast technology landscape to navigate, finding the right CMS is no easy task. It’s even difficult to know where to begin for most enterprise marketers.
So, let’s take a look at how you can approach this evaluation process in a cost-effective, efficient way.
How to Approach an Enterprise Web Development Project
Firstly, as an aside, it’s important to regularly review and reassess whether your CMS is fit for purpose, even if you don’t have an immediate requirement for something new.
Modern technology is advancing so rapidly. With that, your users’ expectations – both employees and customers – are evolving as well. You need to keep up with the pace of change and ensure your technology can still meet the current demands it faces from those users.
Back to the task at hand, though. Before you begin looking into different CMS, you should try to define exactly what it is you need from them.
Whether you’re building a bespoke website or migrating an existing site to a new platform, make sure you know exactly what you want to achieve by doing so.
Start by asking questions like:
Make sure you have a very specific brief and clear set of requirements to take to whichever solution providers and agencies you’ll be speaking to. If you don’t, you’ll struggle to fully understand whether the platforms you’re evaluating can actually deliver what you need.
Once you’ve got that, you can decide which approach is the best for your project. This could be:
It’s worth noting that most web development projects for large businesses will have complex requirements that are almost impossible to achieve without strategic guidance and ongoing support from an experienced partner. An agency partner will work closely with you to understand your strategic objectives and requirements, then provide you with platform-specific skills, tools, and expertise to achieve those. We’ll look at this in more detail later in the article.
Defining Your Requirements
As mentioned above, it’s important to have a specific set of objectives for your project and know what requirements are necessary to achieve those. These will also ensure the partner or agency you work with understands your brief and is able to deliver the exact finished product you’re looking for.
When scoping this out, there are some common capabilities and qualities most enterprise-grade platforms should have in order to meet expectations. Here are some things you should ensure your new platform – and the agency you work with, if you decide to go that route – can provide for your business:
Your Options for Enterprise CMS
Drupal
Drupal is popular among enterprises because it’s a highly secure platform. It’s also great if your team contains technical resources with good coding ability, as it’s very intuitive for people that have more advanced content management skills.
On the other hand, Drupal can be very difficult to get up and running, and is lacking in terms of simplicity. Because of this, your agency costs will also likely be higher than with other CMSs if you take that route.
Even if you do have that technical skill in your team, however, the platform itself is somewhat limited with customisation. It’s also worth noting that the version of Drupal most businesses currently use (Drupal 7) is soon reaching end-of-life. This has caused many Drupal users to migrate their existing sites to new, more intuitive platforms, such as WordPress.
Sitecore
Sitecore is a robust CMS that provides more capabilities than the average platform. It’s popular because it actually offers a fully-managed ‘digital experience platform’ that delivers most of the qualities mentioned in the previous section.
Sitecore comes with a good level of personalisation and is well suited for bespoke development projects. However, it’s an expensive system, requiring the procurement of licenses to begin using it. It also restricts certain capabilities unless you progress to higher tiers (and costs) of your licenses.
From a practical perspective, Sitecore operates on quite hierarchical, complex workflows, which may not suit more agile or smaller teams.
Umbraco
The scalability of Umbraco is great for large organisations, as it allows you to manage a high volume of pages and build out your website to meet the changing needs of your business.
Similar to Drupal, Umbraco is mostly suitable for users with more advanced content management skills and some development experience. This makes it difficult to use for the average marketing team, which increases the likelihood of higher costs, either through more expensive agency projects or even the need to hire someone in-house.
WordPress
WordPress is the platform that powers almost 45% of the world’s websites. It’s so popular because it’s affordable, flexible, dynamic, and very easy to use.
There is a common misconception that WordPress isn’t robust or scalable enough for large businesses. However, this continues to be proven as a myth, as some of the biggest brands in the world are now using WordPress for their CMS, from Nike to Bloomberg.
We’ll provide a detailed breakdown of the benefits and advantages WordPress offers in the next section.
Which is the Best Option?
It’s important to remember every web development project will be different, and each of these platforms are good options in their own way. That’s why you should make your decision based on the solution that best aligns with your objectives, requirements, budget, and other factors.
One common point related to all these platforms that’s worth noting is that each of them are exponentially easier to use, and will deliver far greater return on investment (ROI), if you have the support of an experienced specialist partner to guide you. An agency with platform-specific skills and expertise will ensure your business gains the maximum value from the platform you select, and help you leverage it strategically to harness its full potential.
Business Benefits and Opportunities with WordPress
Using WordPress is an excellent option for any business. For large organisations in particular, there are a number of qualities that make it particularly beneficial.
Scalability and Agility
The WordPress platform is highly scalable. This means that the size and complexity of your website, and the amount of traffic passing through it, won’t be a concern. WordPress can also grow with your business and easily adapt to continue meeting your changing needs. Scalability is one of WordPress’s most prominent advantages for enterprises.
Low TCO and Strong ROI
Of all the options listed above, WordPress comes with the lowest total cost of ownership (TCO). Unlike most platforms, you won’t need to bolt on new features or capabilities with WordPress, nor will you have to worry about costly extra work to manage platform upgrades or updates. Additionally, because WordPress is so flexible and rich with dynamic features and capabilities, it’s proven to deliver strong ROI.
Flexibility and Customisation
WordPress is ideal for a bespoke development project because it’s highly customisable. You can use its flexibility to build bespoke features and functionality into your website or create an entirely unique system.
Fast Time-to-Market
Because of its great usability and simplicity, WordPress allows for a very fast time-to-market, meaning you can deliver your project quickly and efficiently. However, it should be noted that most businesses will need the support of a skilled agency to be able to achieve that.
Integration
WordPress is very easy to integrate with other systems, such as HubSpot, Salesforce, and others. This means your business will experience minimal disruption due to integration, whether migrating to WordPress or starting a new development project from scratch.
Usability
In the back-end, WordPress is renowned for its usability. As a CMS, it’s extremely easy to use, meaning you can get up-to-speed quickly and share responsibilities across more members of your team.
Performance
The performance, speed, and ease-of-use with WordPress are all enterprise-grade when building websites on the platform. This means user adoption and retention will be high, ensuring the success of your project and driving greater ROI.
Long-Term Value
When working with WordPress, you’ll also gain advantages that will deliver added value to your business, especially if you have the support of a specialist partner who can help you unlock the full power of the technology.
The project doesn’t stop with the initial implementation of WordPress, either. As your requirements change, or your project evolves, WordPress is the best platform to adapt with you and deliver value to your business in the long-term.
Why WordPress is the Future of the Enterprise
WordPress is the most popular and widely used CMSs in the world today. And that popularity has been consistently spreading into the enterprise market over the past decade or so.
This is no coincidence, either. It’s unsurprising to see how quickly WordPress is growing in popularity, as more and more businesses realise the vast potential of the platform and the benefits it can deliver.
When taking into account its unprecedented scalability, flexibility, and usability, not to mention its low TCO, WordPress is one of the leading options for bespoke web development projects for large organisations.
When it comes to evaluating the options for your own project, remember to carefully consider how each platform aligns with your requirements and objectives. Once you’ve identified the CMS that is most suitable to deliver what you’re looking for, consider the value that could be added to your project by working with an agency partner who specialises in that technology.
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Digital Business
5 January, 2023
WordPress vs Umbraco – Comparing Both Content Management Systems
When you’re tasked with selecting a content management system (CMS) for your business, you’ll likely appreciate that the number of viable options available can make things complicated. From Drupal, to Umbraco, to WordPress, there are plenty of quality technology platforms to choose from.
But finding the CMS that’s most suitable for your specific business is an important process that requires careful consideration and a lot of research. Of course, devoting sufficient time to this can be difficult when you have dozens of other priorities on your mind.
To ease this challenge for you, this article will make the process of choosing between two popular CMSs much simpler. In this new content series, we’re providing direct, objective comparisons between some of the leading options for CMSs today.
This second article of the series will look at the comparison between Umbraco and WordPress, and you can find links to the rest of the articles in this series at the bottom of this page.
The Platforms
A CMS is a software-based technology platform upon which you can build and manage websites and applications. While most CMSs are similar in terms of their fundamental functionality, they each have varying levels of complexity and development requirements.
Umbraco
It’s important to start by noting that Umbraco is a platform intended specifically for developers with a certain level of technical proficiency.
When you first set up Umbraco, it won’t be approachable for the average marketing manager or any other non-technical users. Initially, much of the key functionality expected from a CMS will be missing. The purpose of this is to encourage you to spend time and money developing the platform. Often, this has been known to rule out Umbraco as a viable option for a lot of businesses.
To get full value out of Umbraco, you’ll almost certainly need to hire someone – either an agency partner or an in-house developer – to help you get things up and running.
Having said that, no matter which CMS you choose, you’ll be significantly better off working with a platform-specific web development agency supporting you. For most businesses, an agency plays a crucial role in helping you implement your new system and develop your site (but more on that later).
WordPress
WordPress is the polar opposite of Umbraco, in the sense that it’s designed so that anyone – even if you have no previous content management experience – can use it easily. That’s why it’s the most popular CMS available today, with around 45% of all websites on the Internet built using the platform.
Almost everything you need to manage the day-to-day responsibilities of your website comes readily available in the software, making it much more suitable for a wider range of businesses.
This allows you to begin building immediately and facilitates a quick time-to-market for your websites and applications. WordPress’s rich, dynamic features that come pre-existing with the platform “out-of-the-box” are to thank for that.
Content Management and Usability
You should consider ease-of-use as a key indication of whether or not you want to invest in a CMS. If a CMS doesn’t offer simple, intuitive usability, you’re probably better off avoiding it.
Umbraco’s Usability
As mentioned above, in its initial state, Umbraco can be very difficult to work with for the average user. It’s mostly intended for more technical users who have coding skills or some development experience to build the infrastructure.
However, once you’ve invested sufficient time and money into tailoring the platform to your own preferences, it becomes a great tool for publishing and editing content on a website. Umbraco has a wealth of features that allow you to create high quality websites and dynamic web pages.
On a side note, if you’re a Microsoft user, you’ll be pleased to see some similarities in the structure of Umbraco’s user interface (UI).
WordPress’s Usability
WordPress is far more straightforward when it comes to usability. It provides you with a convenient, efficient user interface (UI) that allows seamless publishing, management, and editing of content on your sites.
It’s simple editing content on a page-by-page basis in WordPress, which saves you valuable time, with a handy block-based design.
The ease-of-use makes it possible to share responsibilities across your team, even if some of you don’t have any previous experience with a CMS, unlike the more technical Umbraco platform.
Customisation
Customisation with Umbraco
Umbraco is known for being highly customisable and flexible. It’s best used as a clean slate for developers to tailor to the business’s requirements. However, this isn’t easy to do for the average user.
As mentioned earlier, Umbraco isn’t suitable for the average CMS user in its initial state. Unlike most CMSs, you’re required to spend some time customising Umbraco in order to make it into a platform that’s approachable and easy-to-use. Once you’ve done that, however, Umbraco can become an excellent CMS with great content editing capabilities.
Customisation with WordPress
WordPress allows you to customise it to your own liking as well. The difference here is that you don’t need to change much about WordPress’s set of tools and features before you can begin using it comfortably.
This allows you to create quality content from day one, with the freedom and flexibility to make adjustments to the platform as and when you require. WordPress is also an easier platform to upgrade with custom features due to the quality of its community-sourced plugins.
How Secure is Each Platform?
Cyber security is becoming a greater concern each day for businesses. Choosing a platform that delivers robust security should be a top priority, so you can have full confidence in the protection of your data.
Umbraco’s Security
Umbraco comes with a high level of in-built security. The software is based on Microsoft’s .NET platform, which gives it support from Code Access Security (CAS). Working alongside that CAS, Umbraco provides identity-based security, and that makes it considerably more secure than the average CMS.
Having said that, you shouldn’t let this act as an excuse for your agency partner to take security for granted. Every web development project should be approached with security at the core, no matter what in-built protection the platform has.
It’s also important to note that Umbraco is an open-source platform, meaning a community of developers regularly creates updates and new features within the software. This means that any new additions should be tested carefully for security in case they create new vulnerabilities.
WordPress’s Security
While it is generally very secure, WordPress is another open-source platform backed by an active developer community. It’s important to be cautious of the raft of new features, updates, and plugins that are regularly released.
From a security perspective, be mindful of plugins, both in terms of where they come from and ensuring they’re correctly tested, maintained, and updated. For any CMS, these issues are best left to an experienced agency partner who has the expertise to minimise these risks for you.
Aside from that, WordPress does offer enterprise-grade security, with organisations like globally renowned pharmaceutical company Hutch Med and leading venture capitalist firm Balderton Capital using it today.
How Scalable is Each Platform?
Scalability should be another important part of your criteria when selecting a CMS. Fast, agile expansion is crucial for the platform, just as they are for your business as it grows.
Therefore, you need your digital infrastructure to be able to scale cost-effectively with more pages, additional functionality, and perhaps even more sites.
Scalability with Umbraco
Umbraco’s scalability is one of its strengths. With Umbraco, your site can seamlessly evolve as your business grows and your requirements change.
It’s especially useful for teams that need to manage a high volume of pages simultaneously, making it very suitable for large businesses.
Scalability with WordPress
In the past, WordPress mistakenly had a reputation among some for being most suitable for smaller businesses. However, its excellent scalability proves that to be nothing more than a myth.
Just like Umbraco, WordPress is agile and scalable enough to grow alongside your business and adapt to your changing requirements.
Cost and TCO
A CMS is a big investment, and should be considered a long-term one. In order to ensure you’re achieving a strong return on investment (ROI), it’s helpful to find a platform that offers good value and a low total cost of ownership (TCO).
When assessing this, it’s important to factor in costs such as hosting, licenses, agency fees, maintenance, bespoke development, and more.
Umbraco’s Up-Front Work and Ongoing Costs
Because it’s open-source, Umbraco can be free-to-use.
However, as mentioned earlier, it’s a platform that requires a great deal of technical expertise and initial development work. That will typically involve longer timelines with your agency than other CMSs, which inevitably mean high costs. Because it’s a complex platform, you’ll also face higher costs whenever you need to develop new functionality or work on integrations.
WordPress Value and TCO
WordPress comes with a far lower TCO than most other CMS options. Its ease-of-use and flexibility out-of-the-box make it a very cost-effective platform.
WordPress licenses are free, so your implementation costs would be limited to just hosting, agency fees, and post-deployment support.
Any plugins or extensions you want to apply to the platform will be licensed and paid for separately, but it’s unlikely you’ll need to add many new capabilities because it’s such a feature-rich platform by itself.
Developer Communities
If a technology platform is supported by a strong community of developers, that will be highly beneficial to your business. Dedicated users from around the world work hard to continuously create improvements, additions, and updates to help the software become the best it can be.
Umbraco’s Community
Umbraco has been around since the year 2000, making it one of the oldest CMSs. That means it’s had a long time for a large, skilled community of developers to grow around it.
As touched on earlier, Umbraco is built on a Microsoft-based infrastructure, using a C# framework, and is the most popular platform of this kind.
However, it’s important to note that Umbraco is facing some decline. More popular platforms, like WordPress, gaining widespread adoption have seen developments with Umbraco slow down in recent years.
WordPress’s Community
WordPress has a healthy global community devoted to constantly improving the platform.
WordPress developers are renowned for their creativity, producing a wealth of innovative new themes and plugins that can be used by any business with ease.
The WordPress community also regularly holds free events to help people learn more about how to use the platform. For instance, WordCamp is a non-profit event that has been running since 2006 across several continents.
The Important Role of an Agency
As touched on throughout this article, another factor which will influence the success of any projects with your chosen CMS is a development agency.
When finding the right CMS is such a challenge by itself, many businesses underestimate the importance of finding the right agency partner to support you with your CMS.
But as mentioned earlier, how well you handle critical aspects of the platform like security, testing, usability, and even your TCO are often determined by your agency.
With Umbraco, all the platform’s functionality has to be custom coded, which makes development time in the back-end longer than most businesses expect. This also makes Umbraco difficult to work with internally, as well as for any maintenance and updates. When working with an agency, this will see your costs increase when compared to WordPress technology.
Whichever CMS you pick, they’re all considerably easier to use, and to achieve healthy ROI, with a specialist partner supporting you. Finding an agency with the right experience and expertise to help you unlock the full potential of your platform should be another important part of your overall decision.
Making Your Decision
So, how do you take all these comparisons and decide which CMS is right for your business?
In all honesty, both Umbraco and WordPress are both good options that would work well for most businesses. Although, it is generally accepted that Umbraco is a less approachable platform than WordPress unless you have technical skills within your team.
In order to determine which one will be more suitable, it’s useful to look at each of the characteristics listed in this article in relation to your unique requirements and business needs.
Remember that every business, and every web development project, is different. Think carefully about your specific strategic objectives, budget, users, technical specifications, and any other important factors. That should make it clear which CMS is the better choice to deliver what you’re looking for.
If you need more help in your evaluation of the various CMS options:
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Latest from agency
19 May, 2023
WebFlow vs WordPress: Which Platform is Right for You?
Finding a content management system (CMS) that is secure, cost-effective, and capable of delivering a website that meets all your requirements can be challenging.
As we’ve discussed in a previous article, there are lots of excellent CMSs available today, and it’s difficult to know which one will be the best fit for your specific business.
While most CMSs appear similar on the surface, with the same fundamental functionality, popular platforms like Webflow and WordPress have unique features and capabilities that differentiate them from each other.
So, selecting between these two different platforms is an important process that requires careful consideration. After all, your CMS is a long-term investment, and you need to know exactly what you’re getting before you make your decision.
To ease this challenge for you, this article will provide a direct, objective comparison between the Webflow and WordPress platforms.
An Overview of Each Platform
You want a CMS that will enable you to build sophisticated, high-performance websites, tailored to your business, with a set of tools that are simple and easy-to-use.
Webflow and WordPress can both give you exactly that in their own distinctive styles. Both platforms allow you to build and manage complex websites without deep technical knowledge, but they each take slightly different approaches.
Webflow
Webflow is a software-as-a-service product, not a typical CMS. That means it doesn’t require any hosting and is primarily delivered via Amazon Web Services (AWS) cloud servers.
As it’s a complete, mostly self-contained SaaS application, with everything built-in to it from the start, you can get up and running with your Webflow website quickly and easily.
You can use Webflow as a basic no-code website builder straight away. However, as you’ll certainly want to create a more dynamic, engaging website with a high volume of content, you’ll have to enable its CMS functionality to get up and running properly.
WordPress
WordPress, on the other hand, is a more traditional CMS, intended to build highly scalable, dynamic websites full of rich content. The platform will need to be downloaded on to hosting servers, which can all be taken care of for you if you’re going to be working with an agency partner.
WordPress is also a free, open-source platform, which means all users have access to its code. That allows talented developers to contribute to improving the platform with innovative new additions and enhancements on a near-constant basis.
As WordPress is used to build almost half the websites online today, it also has a global community made up of millions of users who offer support, collaboration, knowledge sharing, events, and much more.
Approachability and Ease-of-Use
A shared benefit of both Webflow and WordPress over certain other CMSs is their ease-of-use.
Both these platforms are approachable with low barriers for entry, even if you don’t have any existing coding or content management experience.
Webflow’s Usability
As a low-code or no-code SaaS tool, almost anyone can use Webflow to build a website.
It provides a visual drag-and-drop builder with an emphasis on enabling users to create websites quickly and easily.
When using the CMS functionality to add more content to your website, like blog posts, the CMS is simple, allowing you to publish and manage the pages of your site with great efficiency. This is in the style of a classic content editor, which will probably be familiar to you.
WordPress’s Usability
Almost anyone can use WordPress as well, even if you have no previous content management experience, hence its global popularity. In fact, simplicity and usability are arguably some of WordPress’s greatest strengths.
Almost everything you’ll need to set up and manage your website will be readily available when you first start using WordPress, making it very approachable. The platform provides you with an intuitive user interface (UI) that allows quick and easy publishing, management, and editing of content.
This is made even more efficient thanks to WordPress’s block-based editor. This is a method of building websites that offers significant advantages in flexibility, scalability, and ease-of-use.
Particularly for large-scale websites that are likely to grow and evolve, this can save your developers valuable time and money, while also reducing your time-to-market.
You can learn all about the advantages of the WordPress block-based editor in our related article here.
Their Features and Functionality
For your investment in your CMS to be successful, it will need to have a range of features and functionality which allow you to create a website that delivers on your business objectives.
Webflow’s Features
As touched on earlier, Webflow is a SaaS application in which almost everything you need is included as standard.
The core Webflow platform is all you need to build your site, although your agency will be able to add extra features for you by embedding code snippets from other services if you need them.
For example, if you want to create the ability for your visitors to subscribe to your site as members, you could take code from another platform that facilitates subscriptions and use that to integrate the functionality.
This is where the platforms start to deviate in approach. Webflow’s self-contained nature perhaps makes it a simpler platform because it doesn’t require many plugins, but that also makes it a lot more limited than WordPress.
Because Webflow doesn’t offer any plugins, you won’t be able to add many extensions that work directly in the Webflow interface. This prevents you from having one unified approach to your website management and marketing.
WordPress’s Features
Most of the things you require to publish content and manage your website on a daily basis come readily available on the WordPress platform. WordPress’s sophisticated, dynamic features that come “out-of-the-box” are a great point of value.
However, if you do need to go beyond the standard functionality of WordPress, that can also be done with relative ease. Working with an agency with WordPress-specific expertise means that you can develop bespoke features and functionality unique to your website with almost no limitations.
This allows you to tailor your CMS to meet your specific needs, and working with an agency to achieve this can still be very cost-effective.
Not only that, but passionate members of the global community are always working hard to create new features and extensions that continue to improve the capabilities of the platform for free.
How Well do they Integrate with Other Systems?
Beyond features, extensions, and plugins, your platform of choice should also be able to integrate easily with other tools and systems that are already present within your business.
Integrating with your customer relationship management (CRM) platform, your email marketing system, and other software products is an important quality for a CMS to have.
Integrating with Webflow
While Webflow can integrate with some third-party tools, this is another area where the platform is somewhat limited. You can integrate your Webflow site with other tools, but there aren’t many native integrations available. Your agency partner will need to use more code embeds to achieve this, and you’ll have to use separate interfaces in many situations.
For example, using a lead generation form from your CRM on a Webflow site will require you to build the form in the CRM first, then add it to your web page using the embed code.
Not only does this approach create inconvenience for you and your team, but the extra time spent by your agency on more complex integrations will increase the overall long-term cost of the platform.
Integrating with WordPress
Thanks to WordPress’s vast popularity, and the work of the global community, there are native plugins that can seamlessly integrate your WordPress site with almost any other tool or system.
Simply add a plugin for any third-party tool to create the ability to access that tool’s functionality directly within your WordPress CMS.
Even for more advanced requirements that need some bespoke development, like cross-platform automation, it’s usually an easier job for your development agency than it would be with most other platforms.
How Secure Are these Platforms?
Security should be a top priority when selecting a CMS. Concerns over cyber security and data protection are ever-increasing for businesses, so you need to ensure something as important as your website is fully secure.
Webflow’s Security
Webflow is mostly based on AWS, an industry leader in secure hosting, so you can rest assured your platform will be highly secure. Webflow also has additional protective measures in place to bolster the security of all the data on the platform.
Again, because it’s a SaaS product, this all comes out-the-box and doesn’t require you to take any steps yourself to secure your site.
However, that does mean you’re entirely reliant on Webflow to ensure that security is continually updated and reinforced. Neither you nor your agency partner have any control over the security of your site, which some businesses see as a negative.
WordPress’s Security
Your agency partner will typically be responsible for the hosting, maintenance, and security of your WordPress platform. We mention hosting and maintenance here because these things are influential towards ensuring your platform, and your website, are kept secure.
WordPress is already a very secure platform out-of-the-box, though. There’s no need to think that WordPress’s protection is not robust enough for a large business, even in today’s volatile security landscape. Evidence of this security can be found in the number of global enterprise businesses that have chosen WordPress as their CMS.
Of course, there are vulnerabilities that can arise in certain scenarios, like if your platform isn’t kept fully updated on a constant basis. For this reason, it’s crucial to work with an agency partner who you can trust and rely on when it comes to security, including enterprise-grade hosting and continual platform maintenance.
You can learn more about the security of the WordPress platform in our in-depth guide here.
You can also discover 10 useful tips to further improve WordPress security and minimise your risks here.
The Overall Cost and CTO
As mentioned earlier, your CMS is not only a big investment, it’s also a long-term one. You ideally need to find a platform that offers good value for money, and a low total cost of ownership (TCO), in order to achieve a strong return on investment (ROI).
Your TCO will be determined by combining everything from your hosting costs, license fees, work with your agency, maintenance, bespoke development, and more.
Webflow
In terms of costs and plans, Webflow is more expensive than WordPress. This SaaS product offers two different types of plans, a site plan and a workplace plan.
The average enterprise business with a dynamic website will be looking at costs of between £300 and £500 with Webflow. This makes it a far more cost-effective alternative than large-scale CSMs like Sitecore.
As discussed throughout this article, though, Webflow’s lack of native plugins and integrations will also make bespoke development work more difficult and time-consuming for your agency. This will inevitably drive up the platform’s TCO, and that’s something you should carefully consider when evaluating your options.
WordPress
WordPress is a more cost-effective platform, with a generally low TCO for most businesses. Its open-source nature means it’s free to use, limiting your initial costs to just hosting, agency fees, and post-deployment support. Any plugins or extensions of the platform will be licensed and paid for separately.
Since WordPress is such an intuitive and easy-to-use platform, any bespoke development work you need your agency partner to complete will still come at a reasonable cost. Similarly, whenever the WordPress platform is updated, testing and maintaining your site can be done in just a few hours. This creates a significantly lower TCO than you’d have with almost all other enterprise CMSs.
Make the Right Choice for Your Business
Webflow and WordPress are both good platforms in their own right, with plenty of value to offer. The key thing to understand when making this comparison is that your CMS of choice needs to align with your business’s unique requirements and specific objectives.
For instance, Webflow might be a suitable choice for one of your smaller competitors, but that doesn’t mean it will necessarily be a good fit for you if you need more advanced features and functionality.
Whether you’re developing a bespoke website from scratch, or migrating your existing site to a new platform, you must ensure your CMS can deliver on your needs both now and as your business grows over time.
If you need further help selecting a CMS for your website project, read our comprehensive guide to understanding and evaluating the options for large businesses here.
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Latest from agency
8 December, 2022
Sam Phillips and Will Newland interviewed by Cloudways
Technical Director, Sam Phillips and Managing Director, Will Newland were interviewed by Brent Weaver at Cloudways.
SoBold has been working with Cloudways since 2019 to help host development environments for all of their clients.
You can learn more about Cloudways, Managed Cloud Hosting services by visiting their website here.
See what they had to say in the video below.
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Announcement
30 October, 2022
Transport for London renew Cookie Management Contract with SoBold
SoBold is pleased to announce that they have renewed their contract with Transport for London to manage and support a bespoke Cookie Consent Management Tool for use across TfL’s portfolio of websites which includes 30 domains.
SoBold recently became only the 3rd Platinum Certified Cookiebot Partner in the UK having been an authorised Reseller of Cookiebot since the new General Data Protection Regulation (GDPR) came into place on 24 May 2018.
Transport for London’s desire to extend its relationship with SoBold for a further year, highlights the importance of the work SoBold are doing to manage its bespoke Cookie Consent Management solution across its portfolio of website which have missions of visitors per month. The contract renewal cements SoBold’s position as one of the leading Cookiebot resellers.
For more information on SoBold’s work to date with Transport for London, see their case study.
SoBold Technical Director, Sam Phillips said:
It is great to see Transport for London renew its cookie management contract with SoBold for a fifth successive year. Over the last year we have continued to evolve their bespoke solution adding in full IAB TCF support as well updating the design to reflect TFL’s updated guidelines. We’re looking forward to continuing to support TfL over the next 12 months.