Summary
Despite being the most popular content management system in the world, many large businesses and organisations in strictly regulated industries are still asking, “Is WordPress secure enough for us?”
This article will give you a detailed explanation of how WordPress can provide enterprise-grade security, to help you make your own decision about whether it’s secure enough for your own business. We’ll also share some helpful tips to enhance the platform’s security and reduce its risks even further.
As technology has become more pervasive in our daily lives, cyber security concerns have intensified, especially in the workplace. Each year, we read about more high-profile cases of global brands becoming victims of malicious cyber attacks, most often with sensitive data being the real target.
As a business, you should be increasingly careful and vigilant about the technology solutions you deploy today. This is even more important for large businesses and organisations in industries with strict regulations, where the consequences of security issues can be catastrophic.
When you’re choosing a content management system (CMS) to build critical digital assets like your website, security must therefore be a top priority.
Despite being the most popular CMSs in the world today – powering almost 45% of the world’s websites – WordPress is still seen by some as the platform for smaller organisations. You’d think its popularity alone would be sufficient evidence that WordPress is secure, especially as a large fraction of that user base includes enterprises across both the public and private sectors. However, when it comes to WordPress security, there are still some question marks.
So, is WordPress secure?
Yes, absolutely.
But there are certain factors and potential pitfalls you should be aware of if you’re considering WordPress as your CMS of choice.
Understanding Security in a CMS
As business challenges with cyber security and data protection continue to grow, selecting a platform that offers robust security is crucial. But how does that work, exactly?
Ultimately, a CMS like WordPress is just a piece of software, and all software can be vulnerable to security issues in a variety of ways.
The most obvious of these is a cyber security attack, either by hackers, a virus, or malicious software (malware). Any CMS used in a business environment needs to be built to withstand these attacks on a daily basis, and WordPress is definitely capable of doing so.
Another significant risk is when software has accidental weaknesses, issues, or vulnerabilities – known as bugs – built into its code. Bugs are common in software, and they can manifest as anything from a box appearing in the wrong place on your website to a platform vulnerability that leaks mission-critical data to cyber criminals.
Bugs aren’t difficult to fix, and we’ll explain later in this article why WordPress users can be confident that these kinds of risks are minimal with the platform.
However, when it comes to a CMS’s security, it’s important to understand the following point:
The biggest security risks, and the greatest opportunities for cyber criminals, are unsafe user behaviour, lack of best practices, insufficient maintenance, and poorly built sites. Not the platform itself.
Your behaviour, and the behaviour of your end-users, is an area that can be exploited or cause problems if you don’t prioritise security. That’s why it’s necessary to take a proactive, rather than reactive, approach to protecting your data. The rest of this article will help you do that, and remove any concerns you still have about WordPress security.
Is WordPress Secure?
The misconception that WordPress isn’t secure enough for large businesses still lingers, but why? Well, the main reason is because the platform is free-to-use, and so it was initially most popular among B2C blogs and smaller independent businesses.
Today, however, this couldn’t be further from the truth. Industry-leading enterprises such as private equity advisory firm Rede Partners LLP, global investment firm Coller Capital, and global research and advisory leader Forrester use WordPress for their CMS, just to name a few. This goes a long way to proving the apprehension towards WordPress security is unnecessary.
So, let’s explore the WordPress platform in more detail to understand why these global enterprises have full confidence in the security of their data, as well as the data of their clients and partners.
WordPress is already a secure, stable platform out-of-the-box.. You can rest assured its core code is highly secure, because it’s overseen by a team of security experts who thoroughly test and quality-check it on a continual basis. They regularly release updates and reinforce any potential weaknesses before they’re exploited to protect you against any new-found threats.
A team of security analysts study the ever-changing cyber security landscape and respond to it with speed and precision.
While WordPress may be seen by some as a CMS for small businesses, the speed at which security updates are implemented is arguably the best in the world when compared to other platforms.
WordPress is also open-source software, which means all the code it’s built on is available to the public. Anyone from outside the WordPress team can view it, download it, and make adjustments to it. Users often suggest their own changes and updates to the code by submitting them to the WordPress moderator team for approval. If improvements are made to the WordPress code, these updates will be released to the global user base.
These people are part of a global community of dedicated, passionate users who work hard to ensure the platform is always developing into the best version of itself possible. Anything WordPress’s own team misses, the developer community will catch. This means users are often fixing bugs and shutting down potential opportunities for cyber criminals, keeping the platform safe for everyone else.
WordPress Security Vulnerabilities
While WordPress does have the support of some of the brightest developers in the world, who keep it as secure as possible, they can’t take care of everything for you. As mentioned earlier, your biggest security risks will probably lie within your own business, regardless of what CMS you’re using.
Additional security vulnerabilities can arise in certain scenarios, often caused by ignoring best practices or failing to take responsibility for simple maintenance of the platform.
Web Hosting
Your hosting environment is an important factor that can influence how secure and protected your data will be. Your WordPress websites will be hosted in a server that stores your files and data in a data centre.
WordPress, like any platform, should be hosted in a secure environment, with an experienced provider who prioritises security as part of their services. This should include putting proactive security measures in place for scenarios like unplanned down-time or even natural disasters.
Secure hosting should also involve automated monitoring for malicious activity and vulnerabilities in your servers and software, as well as incident response.
Before choosing your hosting service, be sure to carry out some due diligence and look into the security best practices of your host. In many cases, it’s wise to work with an agency partner who will help you with this, but more on that later.
Plugins
While the WordPress community is one of the platform’s greatest strengths, interacting with unsafe additions to the software can also be its downfall for some businesses. It’s important to be cautious of the constant stream of new features, updates, and plugins being made available, because some of them could create issues for you.
To avoid these problems, you shouldn’t download plugins unless they come from recognised, credible sources. Furthermore, you should always ensure all your plugins are correctly tested, maintained, and updated.
We appreciate this may sound complicated. For that reason, you should entrust this responsibility to a partner. When using WordPress to build and manage websites, a good agency should help you ensure everything is secure and up-to-date.
Software Updates
When you’re running a website or application on WordPress, you’ll regularly receive software updates from the platform. Any time an update comes through, it’s because certain bugs have been fixed or some improvements have been made.
It’s crucial that you keep up with WordPress updates because they’re there to keep your site secure. By leaving your site running on outdated versions, you’re at risk of a known issue being exploited by cyber attacks. Again, this should be taken care of by your agency partner so you don’t need to worry about keeping your web platform up-to-date.
Tips to Strengthen WordPress Security
If you still have doubts, there are some simple steps you can take to further strengthen the security of the WordPress CMS. Some of these more general tips can also be applied to most website platforms and other software software products in general as well.
Use a managed hosting service that offers enterprise-grade security.
You wouldn’t rent an office in a building that leaves its doors unlocked at night. Why would you place your sensitive data in a data centre that isn’t fully secure?
Some things you should consider non-negotiable for a web hosting provider to offer include:
- 24/7 support
- Back-up and disaster recovery
- Fully-managed service
- Automated monitoring and alerts
- 99.99% up-time
- 100% pass-rate for data centre audits.
Put back-up and disaster recovery services in place to ensure you’re protected from all potential risks.
To build on the above point, ensure your hosting service has measures in place for back-up and disaster recovery. This fail-safe measure will give you a way to save and recover all your data in the event of any losses.
Do not use, or allow your agency to use, any plugins from unrecognised sources.
As mentioned earlier, only use plugins from sources you trust. You should also keep all plugins and additions to the platform up-to-date, and make sure they’re rigorously tested – or, rather, make sure you can rely on your agency partner to do this for you behind the scenes.
Use plugins alongside security-specific enhancements.
You can further bolster the security of the WordPress platform by leveraging security-specific plugins such as WordFence, Sucuri, and Defender Pro. These can inform you of potential vulnerabilities or incidents so you can respond quickly before they have an impact on your business.
Don’t use tools that enable direct access to your site database from within the dashboard.
Some digital tools or extensions give direct access to your site’s database or files from within the dashboard, to make managing your website easier. This is something to avoid, because they’re often a major security risk.
Enable SSL
Enabling SSL (Secure Sockets Layer) introduces a protocol which encrypts the transfer of data between your website and your users’ browsers. This makes it more difficult for cyber criminals to steal information and data online.
Encourage your users to follow security best practices.
You can put all the security measures and data protection possible in place, but they could all be for nothing if a weak password or bad behaviour compromises your website.
Some security best practices every business can easily implement include making strong passwords compulsory among all users and introducing additional measures like two-factor authentication.
Rely on an Expert to Minimise Your Security Risks
As touched on throughout this article, another factor which will determine how secure your WordPress platform is will be which agency you decide to work with.
While deciding whether to invest in WordPress is a big decision, don’t underestimate the importance of finding the right agency partner to support you with your CMS, especially when it comes to WordPress security.
Ultimately, you should understand that:
- WordPress by itself, out-of-the-box, is secure enough for most businesses to use.
- WordPress in the hands of an inexperienced or negligent agency will create significant security risks.
- WordPress is the hands of a dedicated, specialist partner is a platform you can trust and rely on without any concerns.
Your data will be fully protected if you work with an agency who takes security seriously and prioritises it at the core of every development task they deliver for you.
That means they should be capable of handling secure architecture, testing, monitoring, updates, and ongoing support for you as part of your service. You should always take the time and care to find a specialist agency partner who has a proven track record of building robust, reliable sites, to ensure you’re minimising your risk.
WordPress is a Suitable Platform for the Enterprise
Cyber security and data protection are critical for businesses of all sizes, across all industries. But it can’t be denied that large businesses often face more severe consequences by falling victim to a cyber attack or data breach.
Choosing a platform that you have total confidence in is a necessary factor in the process of evaluating your options for a CMS.
When you have your own role and responsibilities to focus on, the last thing you want is to be constantly worrying about the security of your site. Following the advice and best practices listed in this article will provide you with a highly resilient WordPress platform with enterprise-grade security. That will allow you to spend more of your time creating an outstanding website that differentiates you from your competitors and drives business growth.
If you need more help understanding and evaluating platforms to deliver a web design and development project, read our comprehensive guide to selecting the right solution here.
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- Read our comparison between Sitecore and WordPress here.
- Read our comparison between Drupal and WordPress here.
- Bespoke development capabilities
- Easy integration with existing systems and legacy technology
- Scalability and performance in peak traffic
- Enterprise-grade security
- Quick and easy editing capabilities
- Drupal is a highly secure platform, which is a crucial quality for a CMS to have.
- It’s very intuitive for users who have coding experience or advanced content management skills.
- It has a great community of users surrounding it, which contributes a lot of value and is able to provide support.
- It also has hundreds of unique thematic options to choose from when designing your site.
- Drupal can be hard to work with for non-technical users, as it lacks simplicity and provides limited customisation.
- It can take a long time to get up and running, which means your costs will be quite high if you work with an agency partner.
- It’s also worth noting that the version of Drupal most businesses use now (Drupal 7) will be reaching end-of-life soon.
- Sitecore is purpose-built for large businesses, guaranteeing an enterprise-grade experience.
- Sitecore is a robust CMS with a high level of in-built security.
- It actually provides a fully-managed ‘digital experience platform’ that comes with more capabilities than the average CMS.
- It also offers great personalisation and excellent pre-built features.
- Sitecore is an expensive option, even if you have a large budget to work with.
- It requires you to procure licenses to begin using it, and also restricts certain capabilities unless you progress to higher tiers of licenses.
- It typically runs with hierarchical, complex workflows that might be frustrating for small or agile teams.
- Umbraco’s scalability makes it very suitable for large businesses.
- It’s free to use and open-source, with an active community of users supporting it.
- It allows you to manage a high volume of pages easily and efficiently.
- It’s another platform that comes with a high level of in-built security.
- It can be difficult to work with for the average user. As with Drupal, Umbraco is mostly suitable for more technical users who have coding skills or some development experience.
- This complexity again increases the likelihood of higher costs with your agency partner (if you go that route).
- It’s common for sites built with Umbraco to be reported as slow, for both back-end editing and the front-end user experience.
- WordPress is extremely scalable and dynamic. It can easily grow and evolve as your business grows, continuing to meet your changing needs.
- It’s renowned for its ease-of-use. Because of this, it enables you to deliver your projects quickly and efficiently.
- It’s highly customisable, making it ideal for bespoke development. With the right knowledge and skills, you can build almost anything with WordPress.
- It also typically comes with a very low total cost of ownership (TCO). You won’t need to add on new features or capabilities, nor pay for costly extra work to handle platform upgrades or updates.
- If you apply too many plug-ins, WordPress sites can slow down and experience dips in performance, but a good agency partner should encourage you to minimise the use of these.
- Some still see WordPress as an unprofessional platform used mostly for small blogs, but that old myth couldn’t be further from the truth today.
- WordPress is a secure platform, but plug-ins can create vulnerabilities if they’re not tested well or taken from untrusted sources. Again, a good agency partner should guide you with this to reduce the risk and prevent any issues.
- In-depth research and careful planning
- Visual exploration and mood boards
- User experience (UX) design
- User interface (UI) design.
- 1,920px – For most external computer monitor sizes
- 1,366px – For most laptop screen sizes
- 992px – For most Notebook and iPad devices
- 768px – For most other tablet devices
- 375px – For most smartphones.
- Plugins
- Bespoke development.
- Does it have a large number of positive reviews?
- Is it built by an author with a good reputation?
- How active and trusted is the author in the WordPress community?
- When was the last date the plugin was updated?
- Has it been updated regularly enough in the past?
- Does the code quality meet our standards?
- Does the code align with modern WordPress development best practices?
- Is the plugin compatible with the WordPress block editor?
Digital Business
5 January, 2023
WordPress vs Umbraco – Comparing Both Content Management Systems
When you’re tasked with selecting a content management system (CMS) for your business, you’ll likely appreciate that the number of viable options available can make things complicated. From Drupal, to Umbraco, to WordPress, there are plenty of quality technology platforms to choose from.
But finding the CMS that’s most suitable for your specific business is an important process that requires careful consideration and a lot of research. Of course, devoting sufficient time to this can be difficult when you have dozens of other priorities on your mind.
To ease this challenge for you, this article will make the process of choosing between two popular CMSs much simpler. In this new content series, we’re providing direct, objective comparisons between some of the leading options for CMSs today.
This second article of the series will look at the comparison between Umbraco and WordPress, and you can find links to the rest of the articles in this series at the bottom of this page.
The Platforms
A CMS is a software-based technology platform upon which you can build and manage websites and applications. While most CMSs are similar in terms of their fundamental functionality, they each have varying levels of complexity and development requirements.
Umbraco
It’s important to start by noting that Umbraco is a platform intended specifically for developers with a certain level of technical proficiency.
When you first set up Umbraco, it won’t be approachable for the average marketing manager or any other non-technical users. Initially, much of the key functionality expected from a CMS will be missing. The purpose of this is to encourage you to spend time and money developing the platform. Often, this has been known to rule out Umbraco as a viable option for a lot of businesses.
To get full value out of Umbraco, you’ll almost certainly need to hire someone – either an agency partner or an in-house developer – to help you get things up and running.
Having said that, no matter which CMS you choose, you’ll be significantly better off working with a platform-specific web development agency supporting you. For most businesses, an agency plays a crucial role in helping you implement your new system and develop your site (but more on that later).
WordPress
WordPress is the polar opposite of Umbraco, in the sense that it’s designed so that anyone – even if you have no previous content management experience – can use it easily. That’s why it’s the most popular CMS available today, with around 45% of all websites on the Internet built using the platform.
Almost everything you need to manage the day-to-day responsibilities of your website comes readily available in the software, making it much more suitable for a wider range of businesses.
This allows you to begin building immediately and facilitates a quick time-to-market for your websites and applications. WordPress’s rich, dynamic features that come pre-existing with the platform “out-of-the-box” are to thank for that.
Content Management and Usability
You should consider ease-of-use as a key indication of whether or not you want to invest in a CMS. If a CMS doesn’t offer simple, intuitive usability, you’re probably better off avoiding it.
Umbraco’s Usability
As mentioned above, in its initial state, Umbraco can be very difficult to work with for the average user. It’s mostly intended for more technical users who have coding skills or some development experience to build the infrastructure.
However, once you’ve invested sufficient time and money into tailoring the platform to your own preferences, it becomes a great tool for publishing and editing content on a website. Umbraco has a wealth of features that allow you to create high quality websites and dynamic web pages.
On a side note, if you’re a Microsoft user, you’ll be pleased to see some similarities in the structure of Umbraco’s user interface (UI).
WordPress’s Usability
WordPress is far more straightforward when it comes to usability. It provides you with a convenient, efficient user interface (UI) that allows seamless publishing, management, and editing of content on your sites.
It’s simple editing content on a page-by-page basis in WordPress, which saves you valuable time, with a handy block-based design.
The ease-of-use makes it possible to share responsibilities across your team, even if some of you don’t have any previous experience with a CMS, unlike the more technical Umbraco platform.
Customisation
Customisation with Umbraco
Umbraco is known for being highly customisable and flexible. It’s best used as a clean slate for developers to tailor to the business’s requirements. However, this isn’t easy to do for the average user.
As mentioned earlier, Umbraco isn’t suitable for the average CMS user in its initial state. Unlike most CMSs, you’re required to spend some time customising Umbraco in order to make it into a platform that’s approachable and easy-to-use. Once you’ve done that, however, Umbraco can become an excellent CMS with great content editing capabilities.
Customisation with WordPress
WordPress allows you to customise it to your own liking as well. The difference here is that you don’t need to change much about WordPress’s set of tools and features before you can begin using it comfortably.
This allows you to create quality content from day one, with the freedom and flexibility to make adjustments to the platform as and when you require. WordPress is also an easier platform to upgrade with custom features due to the quality of its community-sourced plugins.
How Secure is Each Platform?
Cyber security is becoming a greater concern each day for businesses. Choosing a platform that delivers robust security should be a top priority, so you can have full confidence in the protection of your data.
Umbraco’s Security
Umbraco comes with a high level of in-built security. The software is based on Microsoft’s .NET platform, which gives it support from Code Access Security (CAS). Working alongside that CAS, Umbraco provides identity-based security, and that makes it considerably more secure than the average CMS.
Having said that, you shouldn’t let this act as an excuse for your agency partner to take security for granted. Every web development project should be approached with security at the core, no matter what in-built protection the platform has.
It’s also important to note that Umbraco is an open-source platform, meaning a community of developers regularly creates updates and new features within the software. This means that any new additions should be tested carefully for security in case they create new vulnerabilities.
WordPress’s Security
While it is generally very secure, WordPress is another open-source platform backed by an active developer community. It’s important to be cautious of the raft of new features, updates, and plugins that are regularly released.
From a security perspective, be mindful of plugins, both in terms of where they come from and ensuring they’re correctly tested, maintained, and updated. For any CMS, these issues are best left to an experienced agency partner who has the expertise to minimise these risks for you.
Aside from that, WordPress does offer enterprise-grade security, with organisations like globally renowned pharmaceutical company Hutch Med and leading venture capitalist firm Balderton Capital using it today.
How Scalable is Each Platform?
Scalability should be another important part of your criteria when selecting a CMS. Fast, agile expansion is crucial for the platform, just as they are for your business as it grows.
Therefore, you need your digital infrastructure to be able to scale cost-effectively with more pages, additional functionality, and perhaps even more sites.
Scalability with Umbraco
Umbraco’s scalability is one of its strengths. With Umbraco, your site can seamlessly evolve as your business grows and your requirements change.
It’s especially useful for teams that need to manage a high volume of pages simultaneously, making it very suitable for large businesses.
Scalability with WordPress
In the past, WordPress mistakenly had a reputation among some for being most suitable for smaller businesses. However, its excellent scalability proves that to be nothing more than a myth.
Just like Umbraco, WordPress is agile and scalable enough to grow alongside your business and adapt to your changing requirements.
Cost and TCO
A CMS is a big investment, and should be considered a long-term one. In order to ensure you’re achieving a strong return on investment (ROI), it’s helpful to find a platform that offers good value and a low total cost of ownership (TCO).
When assessing this, it’s important to factor in costs such as hosting, licenses, agency fees, maintenance, bespoke development, and more.
Umbraco’s Up-Front Work and Ongoing Costs
Because it’s open-source, Umbraco can be free-to-use.
However, as mentioned earlier, it’s a platform that requires a great deal of technical expertise and initial development work. That will typically involve longer timelines with your agency than other CMSs, which inevitably mean high costs. Because it’s a complex platform, you’ll also face higher costs whenever you need to develop new functionality or work on integrations.
WordPress Value and TCO
WordPress comes with a far lower TCO than most other CMS options. Its ease-of-use and flexibility out-of-the-box make it a very cost-effective platform.
WordPress licenses are free, so your implementation costs would be limited to just hosting, agency fees, and post-deployment support.
Any plugins or extensions you want to apply to the platform will be licensed and paid for separately, but it’s unlikely you’ll need to add many new capabilities because it’s such a feature-rich platform by itself.
Developer Communities
If a technology platform is supported by a strong community of developers, that will be highly beneficial to your business. Dedicated users from around the world work hard to continuously create improvements, additions, and updates to help the software become the best it can be.
Umbraco’s Community
Umbraco has been around since the year 2000, making it one of the oldest CMSs. That means it’s had a long time for a large, skilled community of developers to grow around it.
As touched on earlier, Umbraco is built on a Microsoft-based infrastructure, using a C# framework, and is the most popular platform of this kind.
However, it’s important to note that Umbraco is facing some decline. More popular platforms, like WordPress, gaining widespread adoption have seen developments with Umbraco slow down in recent years.
WordPress’s Community
WordPress has a healthy global community devoted to constantly improving the platform.
WordPress developers are renowned for their creativity, producing a wealth of innovative new themes and plugins that can be used by any business with ease.
The WordPress community also regularly holds free events to help people learn more about how to use the platform. For instance, WordCamp is a non-profit event that has been running since 2006 across several continents.
The Important Role of an Agency
As touched on throughout this article, another factor which will influence the success of any projects with your chosen CMS is a development agency.
When finding the right CMS is such a challenge by itself, many businesses underestimate the importance of finding the right agency partner to support you with your CMS.
But as mentioned earlier, how well you handle critical aspects of the platform like security, testing, usability, and even your TCO are often determined by your agency.
With Umbraco, all the platform’s functionality has to be custom coded, which makes development time in the back-end longer than most businesses expect. This also makes Umbraco difficult to work with internally, as well as for any maintenance and updates. When working with an agency, this will see your costs increase when compared to WordPress technology.
Whichever CMS you pick, they’re all considerably easier to use, and to achieve healthy ROI, with a specialist partner supporting you. Finding an agency with the right experience and expertise to help you unlock the full potential of your platform should be another important part of your overall decision.
Making Your Decision
So, how do you take all these comparisons and decide which CMS is right for your business?
In all honesty, both Umbraco and WordPress are both good options that would work well for most businesses. Although, it is generally accepted that Umbraco is a less approachable platform than WordPress unless you have technical skills within your team.
In order to determine which one will be more suitable, it’s useful to look at each of the characteristics listed in this article in relation to your unique requirements and business needs.
Remember that every business, and every web development project, is different. Think carefully about your specific strategic objectives, budget, users, technical specifications, and any other important factors. That should make it clear which CMS is the better choice to deliver what you’re looking for.
If you need more help in your evaluation of the various CMS options:
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Digital Business
30 November, 2022
Comparing the Leading Content Management Systems (CMS) for Large Businesses
A content management system (CMS) is a type of software-based technology, used to build and manage websites and other digital products. A CMS allows you to easily create, edit, and publish digital content across a range of online channels, such as the web and mobile. This is the most common technology platform used by businesses to build assets such as websites, with almost two thirds (63%) of all sites on the Internet now delivered via a CMS.
With that in mind, it’s clear why most businesses today are heavily reliant on this technology. Whether you’re developing something new from scratch or switching from an old platform to a new one, selecting your CMS is an extremely important decision with a lot riding on it. But with such a vast landscape of digital solutions to navigate, and so many different options available, finding the right CMS can be overwhelming.
To help you through the process of finding the right CMS, this article compares four of the most common options for large businesses. We’ve also listed their pros and cons, and provided some additional considerations that will be useful for you to think about along the way.
First, the Criteria
A CMS can be used to build various digital products and assets, from websites and mobile apps to bespoke systems like staff portals and internal training platforms. Particularly in large businesses, it’s common to need to create some bespoke features, functionality, or digital processes as well. Whatever it is you need, you should aim to find a platform that’s capable of delivering on your specific requirements.
Here are some points to include in your criteria when researching the options for your CMS:
Now we’ve covered what a CMS should be able to do when you start implementing it within your business, let’s look at the different platforms available to you.
Option 1 – Drupal
The Pros:
The Cons:
Option 2 – Sitecore
The Pros:
The Cons:
Option 3 – Umbraco
The Pros:
The Cons:
Option 4 – WordPress
The Pros:
The Cons:
Interested in learning more? Check out our related article here, where we explore the benefits of WordPress for large businesses in greater detail.
A Brief Word on Agency Partners
As touched on earlier, you’ll also need to consider whether you want to take the approach of working with an agency partner or not. For large businesses, most development projects tend to involve complex requirements that are almost impossible to manage without the support of an experienced agency.
An agency partner can provide you with strategic guidance, platform-specific skills and tools, and expertise to help you gain as much value from the technology as possible. While it’s perfectly valid to decide to implement a new CMS without an agency working alongside you, doing so will probably make things a lot more challenging, a lot more expensive, or possibly both.
All the platforms mentioned here have their benefits. But they’ll each be significantly easier to use, and will deliver far greater return on investment (ROI), if you have an experienced partner involved.
How to Choose the Best Option for Your Business
Keep in mind that every business is unique and every web development project is different. These platforms are all good options in their own way, but a solution that works well for the majority of organisations might not be the right choice for you.
Whether you’re building a bespoke website or migrating an existing site to a new platform, you have to be thorough in your assessment and make the right choice for your specific business.
To really understand the pros and cons of these options, you first have to be clear about exactly what you need and what you’re aiming to achieve. You’ll then need to determine which solution best aligns with your requirements, budget, and strategic objectives.
If you’re in the process of assessing solutions to help you deliver a bespoke development project, read our comprehensive guide to evaluating and selecting the right platform here.
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UI Design
17 May, 2023
Preparing Your Website for Development after the Design Phase
The end-to-end process of web design is made up of a number of different phases that should all inform and complement each other.
When working with a web design and development agency, they should use their expertise and experience to guide you through this process, which consists of:
Once you’ve completed each of those phases and you have a design that you’re proud of, your agency partner will be tasked with preparing your website for development.
This article will explain the process of preparing a website for development, helping you understand what’s involved, what to expect, and how to approach it.
Designing Your Website Across Different Break-Points
In a recent article, we explained how the purpose of your UX is to help your visitors complete a task or process on your website as easily as possible, ultimately leading them to follow a call-to-action.
Your UX is brought to life by your UI, which includes all the visual and interactive elements of your website, from colour and font to buttons and scrolling.
Towards the end of the UI design phase, the next step will be to roll out your designs across a number of break-points.
Break-points are the screen sizes of devices that your design will fit within. This allows your website to be designed as responsive and optimised for use across a wide range of different devices and channels.
This is important because certain aspects of your site may not translate down perfectly across different screen sizes.
Here at SoBold, we design sites across the following break-points, but this may vary from agency to agency:
If you want your website to be designed as mobile-first, it’s important to raise it at the beginning of the project so your agency can create your wireframes in that context. However, you should only ever make that decision based on real data regarding your target audience’s preferences.
In this case, your agency should work with you to conduct some additional research and determine the best screen size for your particular audience. This will ensure the UX designers work with the right starting point for your high-fidelity wireframes.
A Thorough Hand-Over from Design to Development
This phase of a website project involves a process that takes a lot of careful work and close collaboration between the different teams within an agency.
Here at SoBold, we make a point to ensure the design team talks the development team through all the work they’ve done on your mood boards, UX design, and UI design in detail. This includes explaining the decision making process behind everything they’ve designed.
While a lot of agencies will just hand the designs to the developers and ask them to start building, we believe this is something that should be treated as more of a team effort. Doing so as a core part of our process has proven to add tremendous value to the work our clients have received in recent years.
It’s beneficial to the overall project for the developers to fully understand why the decisions have been made about the designs. It’s also important that they’re given a detailed run through of what they’re building within the context of the whole site.
For example, there may be a fairly complex block which is built early on in the development process. If the developers are made aware that slight variations of this same block will be used several times throughout the site, they can save valuable time and work more efficiently by repurposing the first block when it’s first built.
This hand-over is crucial in ensuring the development process runs smoothly, providing you with a high-performance website that meets your expectations, delivered on time and within budget.
A Well Designed Website Ready to Be Built
After the hand-over is complete, your agency will be able to export all your design assets and the developers will begin building your website.
While web design may seem straightforward when explained like this, in reality it’s a complex process that requires a great deal of specialist skills and expertise. That’s why it’s so important to have the support of an agency partner you can trust and rely on to guide you.
Working with a talented agency will ensure you’re able to create a unique design that will resonate with your target audience and help you achieve your strategic business goals through your new website.
Keep an eye out for our upcoming blog series where we’ll walk you step-by-step through the web development process, making it far more approachable and easy to manage for you.
If you’d like to discover how generative AI technology is transforming the web design and development space, read our recent article here.
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Development
21 June, 2023
How to Determine When to Use WordPress Plugins and When to Use Bespoke Development
When developing a high-performance website with WordPress, certain requirements will demand that your agency partner goes beyond the “out-the-box” functionality of the platform.
There are two main ways your agency partner may work with you to build out custom functionality:
While plugins are the go-to option for many small and medium-sized businesses, it shouldn’t always be such a quick decision between those two options. If you’re working on an enterprise-grade website, your agency should always give careful consideration when determining the best approach in every scenario.
In this article, we’ll help you understand how to determine the right option between plugins and bespoke development for your own WordPress website.
Why Are WordPress Plugins so Popular?
Since WordPress is an open-source platform with a very active global community of web developers, there are tens of thousands of plugins readily available. For almost any use case you can think of, there’s almost certainly a plugin for it; probably even several.
Plugins serve so many businesses so well because they’re pre-built functionality that quite literally plugs into your platform.
One of the main reasons plugins are so popular, especially for smaller businesses, is because they’re usually free. This provides a great cost benefit over bespoke development, on top of the obvious benefits in the speed of attaining the new functionality as well.
Why You Should be Careful with Plugins
Despite their popularity, there are downsides to plugins too.
Relying on too many plugins, or using low quality plugins, may slow the speed of your site down significantly. A good WordPress development agency will try to keep the use of plugins at a minimum to ensure the speed and performance of your site isn’t compromised.
Poorly built plugins, or ones that aren’t maintained sufficiently, could also cause glitches and errors to occur with the functionality they’re adding to your site.
Security is another concern with certain plugins. If a plugin isn’t maintained and updated regularly, this will create vulnerabilities in your platform that could be exploited by malware or cyber security attacks. These vulnerabilities could also creep in if your plugins are auto-updated and left untested by your agency partner.
Some less experienced agencies often fall into the trap of using too many plugins, while others are simply unaware of the risks associated with plugins from untrusted sources. This has given a bad impression of plugins in some circles. The missing ingredient there, however, isn’t the value of plugins, it’s the agency’s best practices.
When to Use WordPress Plugins
If there’s a feature you need to add to your site that’s already been built perfectly in a trustworthy plugin, it’s worth considering that approach instead of building something from scratch.
However, here at SoBold, we ensure a strict set of best practices are followed, and due diligence conducted, every time we’re considering using a plugin.
We’ll always make thorough checks to ensure any plugin we use is best-in-class, aligned with our high-performance standards, and so should any other agency you work with.
This will include asking questions like:
Before implementing a plugin on your platform, your agency should also use it in a local testing environment to ensure it functions as expected.
The majority of plugins are reliable, offering a quicker and easier approach than building something bespoke. However, there are many cases where bespoke development is the more suitable option.
When it’s Better to Use Bespoke Development
When it comes to sophisticated, dynamic websites, plugins may not be capable of delivering the required level of performance, security compliance, or functionality.
In these cases, your agency will turn to bespoke development to deliver what you need. This is often the necessary approach, because high-performance websites do require some complexity behind the scenes. And WordPress is arguably the best platform available today for bespoke web development.
Building out your platform by creating new features completely from scratch, tailored to your exact need, brings with it a wealth of advantages over using plugins.
This is particularly beneficial in terms of flexibility and customisation, giving you something entirely unique to your website. You’ll have complete control and ownership of your bespoke features, which provides greater security and seamless integrations with the rest of your technology systems.
Performance will almost always be superior with bespoke development, delivering a far greater user experience (UX) and improving your customer engagement as a result.
Bespoke development could even be more cost-effective in the long-run too, when compared to plugins that turn out to be problematic or aren’t updated past a certain point.
Rely on Your Agency’s Expertise
Determining whether to use a plugin or build something bespoke will be a decision your agency should guide you to make correctly.
Each website and each business are different, so the right option will be unique to your own requirements and circumstances. Therefore, it’s also worth mentioning that this must be specific to each individual requirement as well, rather than taking a blanket approach.
The decision shouldl be based on the most straightforward way to give you the capability you’re looking for. It will also involve ensuring that your site’s security, performance, and UX are maintained. Another important factor to consider are your circumstances, such as your budget, timeframes, the amount of traffic your website is likely to encounter, and so on.
For example, if your agency knows that one of your top priorities for your website is excellent performance, they’ll make different decisions in that case than they would if you were more concerned with the fastest possible time-to-market.
Some businesses even use plugins in the first phase of their website, then look to rebuild their plugin-based functionality with bespoke development when their business grows, or when they have more time and resources available.
It’s important to trust your agency partner with this decision and rely on their advice. This is why it’s so valuable to work with an experienced agency who understands your needs, so they can help you make the right choices and take the best possible option.
Finding the Right Balance for Your Website
Plugins can be very useful, and it must be said that many WordPress plugins are outstanding in their capability and quality. However, if your specific requirements demand more than a plugin can deliver, bespoke development will be the correct approach.
Regardless, it’s crucial to find the right balance to ensure your site’s performance, speed, and security are maintained.
Ultimately, your agency partner should always consider the specific requirements and circumstances of your project before deciding whether to use plugins or build bespoke functionality for your site. This makes it even more important to work with an experienced agency you can trust to guide you.
Discover more about the scalability and flexibility of the WordPress platform, and its ability to deliver complex requirements for enterprise websites, in our related article here: Just How Scalable is WordPress?
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Announcement
30 October, 2022
Transport for London renew Cookie Management Contract with SoBold
SoBold is pleased to announce that they have renewed their contract with Transport for London to manage and support a bespoke Cookie Consent Management Tool for use across TfL’s portfolio of websites which includes 30 domains.
SoBold recently became only the 3rd Platinum Certified Cookiebot Partner in the UK having been an authorised Reseller of Cookiebot since the new General Data Protection Regulation (GDPR) came into place on 24 May 2018.
Transport for London’s desire to extend its relationship with SoBold for a further year, highlights the importance of the work SoBold are doing to manage its bespoke Cookie Consent Management solution across its portfolio of website which have missions of visitors per month. The contract renewal cements SoBold’s position as one of the leading Cookiebot resellers.
For more information on SoBold’s work to date with Transport for London, see their case study.
SoBold Technical Director, Sam Phillips said:
It is great to see Transport for London renew its cookie management contract with SoBold for a fifth successive year. Over the last year we have continued to evolve their bespoke solution adding in full IAB TCF support as well updating the design to reflect TFL’s updated guidelines. We’re looking forward to continuing to support TfL over the next 12 months.