A content management system (CMS) is a type of software-based technology, used to build and manage websites and other digital products. A CMS allows you to easily create, edit, and publish digital content across a range of online channels, such as the web and mobile. This is the most common technology platform used by businesses to build assets such as websites, with almost two thirds (63%) of all sites on the Internet now delivered via a CMS.
With that in mind, it’s clear why most businesses today are heavily reliant on this technology. Whether you’re developing something new from scratch or switching from an old platform to a new one, selecting your CMS is an extremely important decision with a lot riding on it. But with such a vast landscape of digital solutions to navigate, and so many different options available, finding the right CMS can be overwhelming.
To help you through the process of finding the right CMS, this article compares four of the most common options for large businesses. We’ve also listed their pros and cons, and provided some additional considerations that will be useful for you to think about along the way.
First, the Criteria
A CMS can be used to build various digital products and assets, from websites and mobile apps to bespoke systems like staff portals and internal training platforms. Particularly in large businesses, it’s common to need to create some bespoke features, functionality, or digital processes as well. Whatever it is you need, you should aim to find a platform that’s capable of delivering on your specific requirements.
Here are some points to include in your criteria when researching the options for your CMS:
- Bespoke development capabilities
- Easy integration with existing systems and legacy technology
- Scalability and performance in peak traffic
- Enterprise-grade security
- Quick and easy editing capabilities
Now we’ve covered what a CMS should be able to do when you start implementing it within your business, let’s look at the different platforms available to you.
Option 1 – Drupal
The Pros:
- Drupal is a highly secure platform, which is a crucial quality for a CMS to have.
- It’s very intuitive for users who have coding experience or advanced content management skills.
- It has a great community of users surrounding it, which contributes a lot of value and is able to provide support.
- It also has hundreds of unique thematic options to choose from when designing your site.
The Cons:
- Drupal can be hard to work with for non-technical users, as it lacks simplicity and provides limited customisation.
- It can take a long time to get up and running, which means your costs will be quite high if you work with an agency partner.
- It’s also worth noting that the version of Drupal most businesses use now (Drupal 7) will be reaching end-of-life soon.
Option 2 – Sitecore
The Pros:
- Sitecore is purpose-built for large businesses, guaranteeing an enterprise-grade experience.
- Sitecore is a robust CMS with a high level of in-built security.
- It actually provides a fully-managed ‘digital experience platform’ that comes with more capabilities than the average CMS.
- It also offers great personalisation and excellent pre-built features.
The Cons:
- Sitecore is an expensive option, even if you have a large budget to work with.
- It requires you to procure licenses to begin using it, and also restricts certain capabilities unless you progress to higher tiers of licenses.
- It typically runs with hierarchical, complex workflows that might be frustrating for small or agile teams.
Option 3 – Umbraco
The Pros:
- Umbraco’s scalability makes it very suitable for large businesses.
- It’s free to use and open-source, with an active community of users supporting it.
- It allows you to manage a high volume of pages easily and efficiently.
- It’s another platform that comes with a high level of in-built security.
The Cons:
- It can be difficult to work with for the average user. As with Drupal, Umbraco is mostly suitable for more technical users who have coding skills or some development experience.
- This complexity again increases the likelihood of higher costs with your agency partner (if you go that route).
- It’s common for sites built with Umbraco to be reported as slow, for both back-end editing and the front-end user experience.
Option 4 – WordPress
The Pros:
- WordPress is extremely scalable and dynamic. It can easily grow and evolve as your business grows, continuing to meet your changing needs.
- It’s renowned for its ease-of-use. Because of this, it enables you to deliver your projects quickly and efficiently.
- It’s highly customisable, making it ideal for bespoke development. With the right knowledge and skills, you can build almost anything with WordPress.
- It also typically comes with a very low total cost of ownership (TCO). You won’t need to add on new features or capabilities, nor pay for costly extra work to handle platform upgrades or updates.
The Cons:
- If you apply too many plug-ins, WordPress sites can slow down and experience dips in performance, but a good agency partner should encourage you to minimise the use of these.
- Some still see WordPress as an unprofessional platform used mostly for small blogs, but that old myth couldn’t be further from the truth today.
- WordPress is a secure platform, but plug-ins can create vulnerabilities if they’re not tested well or taken from untrusted sources. Again, a good agency partner should guide you with this to reduce the risk and prevent any issues.
Interested in learning more? Check out our related article here, where we explore the benefits of WordPress for large businesses in greater detail.
A Brief Word on Agency Partners
As touched on earlier, you’ll also need to consider whether you want to take the approach of working with an agency partner or not. For large businesses, most development projects tend to involve complex requirements that are almost impossible to manage without the support of an experienced agency.
An agency partner can provide you with strategic guidance, platform-specific skills and tools, and expertise to help you gain as much value from the technology as possible. While it’s perfectly valid to decide to implement a new CMS without an agency working alongside you, doing so will probably make things a lot more challenging, a lot more expensive, or possibly both.
All the platforms mentioned here have their benefits. But they’ll each be significantly easier to use, and will deliver far greater return on investment (ROI), if you have an experienced partner involved.
How to Choose the Best Option for Your Business
Keep in mind that every business is unique and every web development project is different. These platforms are all good options in their own way, but a solution that works well for the majority of organisations might not be the right choice for you.
Whether you’re building a bespoke website or migrating an existing site to a new platform, you have to be thorough in your assessment and make the right choice for your specific business.
To really understand the pros and cons of these options, you first have to be clear about exactly what you need and what you’re aiming to achieve. You’ll then need to determine which solution best aligns with your requirements, budget, and strategic objectives.
If you’re in the process of assessing solutions to help you deliver a bespoke development project, read our comprehensive guide to evaluating and selecting the right platform here.
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- 1,920px – This covers most external computer monitor sizes
- 1,366px – This covers most laptop screen sizes
- 992px – This covers most Notebook and iPad devices
- 768px – This covers most other tablet devices
- 375px – This covers most smartphones.
- Keep your design simple and your content succinct
- Prioritise the preferences and best interests of your target audience
- Make your design elements as clear as possible
- Maintain consistency
- Ensure your brand, and your company’s identity, have been accurately represented through the design
- Use power of visual imagery to capture and retain your visitors’ attention
- Make your call-to-action as strong and compelling as possible
- Don’t create anything that interferes with the goals of your UX.
- Perceivable
- Operable
- Understandable
- Robust.
- Use contrast and blank space to make your content easy to perceive
- Use bold colours
- Use font sizes no smaller than 14px for desktop and 13px for mobile across the whole site (although, this does depend on the font you use)
- Use headings and structure correctly to organise content clearly on each page
- Make all your content easy to both see and hear
- Write all your copy in plain, simple language
- Avoid any flashing or blinking imagery or video content
- Write simple, clear, and helpful error messages.
Company Milestone
3 December, 2018
SoBold selected to work with Transport for London
SoBold Limited (SoBold), a leading digital and web marketing consultancy, is delighted to announce that SoBold has been selected to work with Transport for London (TfL) to build, manage and support a bespoke Cookie Consent Management Tool for use across TfL’s portfolio of websites.
SoBold’s rapid growth over the previous 12 months has seen them become a leading player in the digital and web marketing space. SoBold’s core offerings are now used by over 200 customers worldwide and we anticipate this customer base to continue to grow considerably over the next 12 months and beyond.
SoBold has been an authorised Reseller of Cookiebot since the new General Data Protection Regulation (GDPR) came into place on 24 May 2018. Cookiebot’s tool consists of three main features: cookie consent, cookie monitoring and cookie control and SoBold work with their clients helping them manage, build and integrate these solutions onto their websites. SoBold now manage Cookie Consent Management for clients across numerous different industries.
Transport for London has completed a formal tendering process to procure a new Cookie Consent Management Tool for their tfl.gov.uk website domains. By procuring the tool, Transport for London is best able to align their approach to cookie management with the requirements of data protection legislation. SoBold will work with Transport for London, for a minimum of 12 months with the option of extending the contract for a further 24 months.
SoBold Founder and Managing Director Will Newland, commented:
“We are absolutely delighted to work with Transport for London. This gives SoBold the opportunity to work with a large, well known, corporation and we have no doubt we can play a big part in ensuring Transport for London’s customers can feel safe and confident when sharing information about themselves on the TfL website. This further strengthens SoBold’s position as a leading player in the Cookie Consent Management space.”
SoBold Lead Developer Sam Phillips, commented:
“This is a fantastic opportunity for SoBold to showcase our experience in the delivery of bespoke Cookie Consent Management solutions across a portfolio of websites with millions of visitors per month. The contract with TfL cements our position as a leading CookieBot reseller in the United Kingdom.”
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Digital Business
8 March, 2023
5 Women To Shape the Design and Tech Worlds
March 8th is still an important date to remind us of the brilliance of being a woman in our society. Even though it can be a struggle every day, we know that women are capable of anything and we are very proud to celebrate the achievements of these creative and intelligent women.
Hedy Lamarr
Who can live without Wi-Fi nowadays? In 1942, Hedy invented the technology that later helped the creation of wireless signals.
Rear Admiral Grace Hopper
If you’re not in the programming world, you may not have heard of COBOL. This programming language created in 1952 is still used on business applications to this day. Grace was one of the first ever compilers and her work led to the creation of COBOL.
Margaret Calvert
Even in the age of Sat Nav, you’ve probably relied on a road sign at some point, right? Either driving or walking down the street, the reliable signs are a source of comfort when technology fails. Margaret was part of the team that redesigned the whole UK road sign system. It all started in the late 1950s and her work still guides us even to this day.
Carolyn Davidson
‘Just do it’ – the famous tagline from a brand you might have heard of, called Nike. The tick logo was first developed by Carolyn when she was just starting design and the idea behind it to represent speed and motion. Even though the Nike tick is now one of the top 10 most recognised logos worldwide, Carolyn has only made $35 from her design.
Susan Kare
We all know Apple. We all know that they’ve conquered the world of technology by consistently presenting unique designs with both their hardware and software. What you probably didn’t know was that Susan was the designer responsible for developing all the typefaces, icons and other elements that serve as the core for what we now know as the Apple brand.
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Company Milestone
8 June, 2021
SoBold is a Proud Clutch 100 Fastest-Growing Company for 2021
Clutch is a B2B review and rating platform that spans the IT, marketing, and business services industries. The site annually holds an awards cycle to celebrate the best and brightest service providers from the aforementioned sectors. SoBold are delighted to be one of the Clutch 100 fastest-growing companies for 2021!
“The Clutch 100 growth lists represent the top service providers based on revenue growth over the years,” said Clutch Founder Mike Beares. “Their recognition is only possible because of their willingness to participate and their commitment to delivering the best services to their clients.”
“We are delighted to be recognized as a Clutch Leader. This award highlights our consistent project success and growth as a business,” said SoBold Managing Director, Will Newland.
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Announcement
1 November, 2022
SoBold announce Cyber Essentials certification
SoBold announce their Cyber Essentials certification for the third consecutive year which demononstrates their commitment to delivering secure technical solutions to their new and existing clients.
Cyber Essentials is scheme which helps guard your organisation against a range of common cyber threats. SoBold’s resilience across a range of internet facing devices was tested and approved, ensuring there were not any major critical vulnerabilities discovered
SoBold Technical Director, Sam Phillips said:
With an ever growing cyber threat, Cyber Essentials certification is becoming more and more important to maintain. Protecting both our clients data and websites is of the upmost importance and successfully passing the more thorough Cyber Essentials guidelines new for 2022 shows our commitment to this.
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UI Design
15 May, 2023
What Does Successful User Interface (UI) Design Look like?
As part of our web design series, we recently explained the process we follow when designing the UX of a website. If you’ve not read that already, it will be useful to go and have a look first before reading this article.
A study by Forrester Research has found that a well-designed UI has the potential to increase your website’s conversion rates by up to a 200% while UX design could raise conversion rates by a staggering 400%.
Whether you’re working with a web design and development agency or an independent designer, this process is equally important. Nailing the UI design process is a crucial step towards producing a website that will maximise engagement with your target audience and help you achieve your business goals.
So, let’s take a detailed look at how to run a successful UI design process.
User Interface (UI) Design at a Glance
The UI design process is the creation of the visual design elements of your website. Think about UI as the way in which you convey your brand’s visual identity and bring your UX to life. The UI is there to facilitate the UX.
How Does the UI Design Process Work?
Earlier in the process, we recommend conducting a visual exploration exercise, using mood boards to gain a clear understanding of how your brand will be conveyed and how your website will look and feel.
That visual exploration phase of the project is a pre-cursor to your UI design, as it creates the visual identity of the website, including use of colour, font, blank space, buttons, and more. Some agencies do this as part of the UI phase, but here at SoBold we like to keep it as its own stand-alone phase. You can learn all about the visual exploration phase and how it works here.
After you’ve been through the UX design process, you’ll have approved a set of wireframes, which give you a blueprint of your website’s structure and flow before anything is built properly.
Once you’ve approved those wireframes, then the visual design created with the mood boards will be applied to bring them to life. This is essentially how you create your UI.
Your agency will typically begin with the design of your website’s homepage. Like each phase previously, you can expect this UI design process to be collaborative. Be prepared to have all the stakeholders available to provide feedback to your agency, and work with them to perfect the design when it’s combined with the wireframes.
Once the homepage is approved, your design will then be applied across all the pages of your site. Again, this is an iterative, collaborative process based on feedback and revisions.
Responsive Design Testing
On completion of the desktop designs, your agency partner will work on designing the site across multiple break-points. To ensure your site is responsive across all the most popular devices, the following break-points should be tested as a minimum:
You’ll then reach the exciting part, where your website is fully designed for you to view, test, and play around with. Once you’re happy with the design across the different break-points, your agency partner will be ready to prepare the design for a development handover.
What Does Effective UI Design Involve?
Good UI design is something that should feel seamless and almost invisible to your visitors when they land on your website. The aesthetics and visual style should be simple and engaging, while not distracting from the UX.
These days, you only have a matter of seconds to make a positive impression that can retain your visitors’ attention, so it’s crucial you don’t over-complicate things. But what differentiates good UI from bad UI in practical terms?
Like with UX design, there are some best practices you can follow to ensure your website has an effective, attractive UI.
Follow these guidelines to create a UI that delivers the desired experience for your visitors and supports your website’s strategic objectives:
Check out our related article for seven helpful tips to ensure your website is designed with great usability here for additional guidance.
The Importance of Accessibility
Accessibility is the practice of making technology as easy to use as possible, and fully accessible to everyone. While web accessibility is largely intended to help people with disabilities gain better usage of technology, it’s also much broader than that.
There are people who have difficulty using certain types of, or aspects of, technology who don’t have a disability. For instance, someone with deteriorating eyesight may find it difficult to read small text on a smartphone screen.
It’s also important to ensure your website is as easy to use as possible for the average person as well, because you should always strive to deliver the best possible UX for all your visitors. Accessibility is a key driver of this.
The Web Content Accessibility Guidelines (WCAG), which are used to define what constitutes good accessibility, lists four key principles of web accessibility that should be followed by all websites.
This means your website must be:
Web accessibility is an important topic, so we’ll talk more about that in a separate article. For now, it’s worth noting that any web design and development agency you work with should consider accessibility a top priority when designing the UI of your website. If they don’t, you should challenge them and ask why not.
Here at SoBold, this is built-in to all our design processes. We believe that all technology should be inclusive and equally available to everyone, regardless of their physical ability, location, personal background, or any other factors.
Some design best practices that we’d recommend you always follow to ensure your website is fully accessible, from a UI design perspective, include:
Preparing Your Website for Development
As you can see, UI design is mainly a case of applying the visual design that was created with the mood boards to your UX wireframes with the agreed flow. Good UI is no more than a clean, simple design that accurately represents your brand identity. While it sounds straightforward, it’s important to remember this is just one phase in the holistic, end-to-end process of web design.
To conclude the design process after the UI is complete, your agency will prepare your site’s designs for development. To learn how this process works, understand what to expect, and ensure your own web development process runs smoothly, read our next article in the series here.