Our monthly ‘Maintain’ partnership gives you hourly development support to manage your website.
It focuses on ensuring your platform is stable and secure, taking care of small development features, bug fixing and plugin updates, PHP updates, and WP core updates.
We have a robust Service Level Agreement (SLA) in place which ensures accountability, rapid issue resolution, and peace of mind for our clients.
What’s in a ‘Maintain’ management package?
This hourly support package with our team helps you keep on top of your website.
Addition of new website features
We work with our clients to action any small new functionality requests.
Note: this does not include design work which would be considered ‘additional’ work.
Bug fixing & Quality Assurance testing
Our Development team are on hand to fix bugs on our clients sites, and are in regular contact through our support desk.
The team will check features, such as website contact forms, to ensure they are functioning as they should be.
Plugin updates, PHP updates & WP core updates
Our Development team go through and update plugins, PHP, and action any WP core updates to ensure a client’s site is running on the most up-to-date versions and does not have any security vulnerabilities.
Addition of new website features
We work with our clients to action any small new functionality requests.
Note: this does not include design work which would be considered ‘additional’ work.
Full transparency
We track and report on your monthly credit usage, giving you visibility on what tasks are being worked on and how best to utilise our support.
Our monthly ‘Scale’ partnership is designed to give you dedicated time and resource to proactively scale your site.
SoBold’s Scale website management approach enables our clients to work with both the Design and Development teams at SoBold to proactively scale their websites through a sprint-based approach.
This unique project workflow is managed through SoBold’s Project Management tool, ClickUp, and SoBold’s clients are onboarded onto the platform to ensure maximum visibility on task flow, priorities and deliverables.
SoBold’s sprint-based approach
A 'Scale' partnership operates on a monthly sprint-based model - with work split between design and development. This structure ensures that all tasks are executed efficiently, with clear priorities and consistent progress.
This is what a month might look like…
Planning
Planning
Design
Design
Development
Development
Go live
Go live
What our clients say
Elizabeth Woodman
Managing Director
Ian Griffiths
Chief Financial Officer
Adam Patrick
Managing Partner
Ongoing website management projects
View all workConsistently enhancing the Kapow Primary platform to ensure its continued evolution and optimal performance.
SoBold have been working with ANGLE plc since 2017 managing and building out their website.
Website management FAQs
How do you manage updates and new features in your management without causing disruptions?
All updates are first applied in a staging environment, where we run QA checks to validate compatibility, performance, and UX. Only after thorough testing and approval do we deploy changes to the live site, typically during off-peak hours to minimise impact.
How does data play a role in your website management plans?
Data is central to everything we do. We use performance metrics, user behaviour insights, and SEO data to identify issues, prioritise improvements, and track the impact of our work. Whether it’s fixing bugs, planning UX enhancements, or deciding which features to roll out next, we use real-time data to guide our decisions and deliver measurable outcomes.
How is communication handled during ongoing support?
You’ll always have a dedicated project manager, who coordinates meetings and updates, answers questions, and keeps things moving.
How do you report on the work completed each month?
Each month, we provide a clear summary report outlining the tasks completed, hours used, and key outcomes. We also flag any emerging issues or opportunities for the following month.
How are priorities set for each sprint?
We remain flexible to shifting needs, but always prioritise work that aligns with your long-term goals. You’ll have full visibility and sign-off throughout, with the opportunity to shape each sprint’s priorities. We also proactively flag opportunities or improvements that may not yet be on your radar.
