WordPress Agency Account Manager
In this role you will work closely with the Design and Development teams and our clients with a key focus on proactively growing our client accounts.
Apply for this roleSTART DATE: ASAP
JOB TYPE: FULL TIME
JOB LOCATION: LONDON
SoBold is a high-performance, website design and development agency based in London. We have gone from strength to strength since our inception in 2014 and now is the time to super-charge this.
We are a dedicated team that all share the same values in the production and delivery of our work. Our values are kindness, accountability, creative thinking, awareness and teamwork.
We are looking for an Account Manager to join our growing team. We work with medium to large size enterprises across a range of different industries.
In this role you will work closely with the Design and Development teams and our clients with a key focus on proactively growing our client accounts.
Reports to
- Direct report Managing Director
- Works with Lead Developer
- Works with Client Support Desk
Work Composition
- 50% Client enquiries
- 30% Building relationships
- 20% Business Development and Administration
Key Responsibilities
- Establish strong and positive ongoing relationships to generate new business.
- Work closely with our clients to improve their account with SoBold and deliver a positive experience.
- Prepare proposals related to current a future sales opportunities.
- Provide monthly updates to the Managing Director giving information about current relationship and sales activity.
- Proactively grow our client accounts with suggestions across Design, Development and other digital channels – even if these aren’t within SoBold’s current offering.
Key Requirements
- Minimum 2 years’ experience in Account Management at an Agency
- Have a strong understanding of WordPress and the mechanics behind it
- Be innovative and bring ideas to the table about how to grow accounts
- Have strong confidence when communicating with our clients in person, over email or over the phone
- Be able to manage multiple projects and tasks at once
- Knowledge of Search Engine Optimisation
Benefits
- Annual discretionary bonus
- Private Healthcare
- 25 days holiday
- A hybrid working environment, with up to 2 days working from home per week
To be considered for this role, you’ll need to submit both a resume and cover letter explaining why you think you are suitable for the role and company.
